Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Genoveva Garcia

Wee Kids Kountry Klub
Hobbs,NM
1
Certification
27
years of professional experience

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Lead Teacher

3 Years 2 Months
Wee Kids Kountry Klub | 06.2023 - Current
  • Developed and implemented engaging lesson plans aligned with curriculum standards.
  • Mentored teaching staff to enhance instructional strategies and classroom management techniques.
  • Oversaw daily operations, ensuring compliance with safety regulations and educational guidelines.
  • Fostered a positive learning environment that encouraged creativity and critical thinking skills.
  • Integrated technology into the curriculum to enhance learning experiences and engagement levels.
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Evaluated student performance through assessments, guiding targeted interventions for improvement.

English Teacher

5 Months
Hobbs Municipal Schools | 08.2022 - 01.2023
  • Implemented innovative teaching strategies to foster critical thinking and creativity among students.
  • Developed engaging lesson plans aligned with state standards to enhance student learning experiences.
  • Assessed student progress through formative and summative evaluations, adjusting instruction as needed for improvement.
  • Evaluated student progress using formative and summative assessments, modifying instruction for better outcomes.
  • Utilized educational technology tools to enhance classroom engagement and facilitate remote learning opportunities.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
  • Assisted struggling students through targeted interventions, leading to increased academic success.
  • Kept classroom organized, clean and safe for students and visitors.
  • Participated in ongoing professional development opportunities to remain current on educational trends and research-based strategies for instruction.
  • Coordinated with school's special education team to adapt lessons for students with learning differences, ensuring inclusive learning environment.

Store Manager in Training

10 Months
CVS Pharmacy | 10.2021 - 08.2022
  • Trained and developed team members to enhance customer service skills and operational efficiency.
  • Managed inventory control processes, reducing stock discrepancies and improving product availability.
  • Analyzed sales trends to optimize merchandising strategies and drive promotional initiatives.
  • Oversaw daily operations, ensuring compliance with company policies and safety regulations.
  • Coordinated with vendors to maintain supply chain effectiveness and minimize disruptions in stock levels.
  • Provided excellent customer service by addressing inquiries, resolving issues, and ensuring each guest had an enjoyable shopping experience.
  • Evaluated employee performance against established goals, providing coaching or corrective action as needed to support individual development plans.
  • Collaborated with corporate office on promotions planning and execution to drive sales growth and exceed revenue targets.
  • Assisted in the recruitment, hiring, and onboarding of new employees to build a strong, cohesive team prepared to excel at store objectives.
  • Managed payroll processing accuracy while adhering to budget constraints, maintaining appropriate staffing levels based on business needs.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Elementary School Teacher

5 Years 6 Months
Hobbs Municipal Schools | 08.2016 - 02.2022
  • Integrated technology tools to enhance learning experiences and student engagement.
  • Collaborated with parents and guardians to support student academic and social development.
  • Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
  • Communicated effectively with parents and guardians, maintaining open lines of communication regarding student progress and addressing concerns as needed.
  • Collaborated with fellow teachers to develop interdisciplinary lesson plans, enhancing students'' understanding of various subjects.
  • Designed and presented lesson plans in one or more academic subjects using a variety of teaching techniques to appeal to various learning styles within assigned grade level.
  • Participated in after-school tutoring programs, offering individualized support for students struggling academically.
  • Maintained knowledge of school curricula, standards, and policies to properly prepare students for higher grade levels.
  • Mentored new teachers within the school community by sharing knowledge, providing guidance on instructional strategies, and offering ongoing support during their transition into the profession.
  • Prepared and administered grade-specific tests and examinations regulated by the school district to monitor students' growth and to report progress to parents.
  • Administered various reading tests and determined student reading levels based on assessment findings.
  • Pursued professional development during summer months to maintain certification and extend skills.
  • Facilitated parent-teacher conferences to discuss student progress and strategies for improvement.
  • Coordinated with special education team to develop Individualized Education Programs (IEPs) for students with special needs.

Developmental Specialist/Family Services Coordinator

6 Months
MECA | 01.2016 - 07.2016
  • Developed individualized plans to support developmental milestones for children and families.
  • Collaborated with interdisciplinary teams to assess client needs and create effective intervention strategies.
  • Analyzed progress data to refine intervention methods and improve client outcomes consistently.
  • Advocated for clients' needs within community resources, ensuring access to essential services and support systems.

Elementary School Teacher

2 Years 9 Months
Hobbs Municipal Schools | 03.2013 - 12.2015
  • Implemented diverse instructional strategies to accommodate varied learning styles.
  • Fostered a positive classroom environment promoting student participation and collaboration.
  • Assessed student progress through formative and summative evaluations to inform instruction.
  • Developed engaging lesson plans aligned with state curriculum standards.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Contributed to school-wide initiatives aimed at improving overall student achievement, participating in professional development workshops and collaborating with colleagues on best practices.
  • Utilized data-driven instruction techniques to analyze student performance trends and adjust teaching methods accordingly for optimal results.
  • Improved student comprehension by utilizing differentiated instruction techniques customized for diverse learning needs.

Family and Consumer Sciences Teacher

6 Months
Hobbs Municipal Schools | 08.2012 - 02.2013
  • Developed and implemented engaging curriculum for Family and Consumer Sciences courses.
  • Facilitated hands-on learning experiences in cooking, nutrition, and financial literacy.
  • Mentored students in project-based learning, fostering critical thinking and problem-solving skills.
  • Collaborated with colleagues to enhance interdisciplinary teaching strategies and student engagement.
  • Evaluated student performance through assessments, providing constructive feedback for improvement.
  • Employed a variety of teaching strategies and instructional techniques to meet different aptitudes and interests of students.
  • Improved student comprehension by utilizing diverse teaching strategies and incorporating real-world examples into lessons.

Education Intern

9 Months
Hobbs Municipal Schools | 08.2011 - 05.2012
  • Developed engaging lesson plans to enhance student learning experiences.
  • Collaborated with staff to implement educational programs and initiatives effectively.
  • Supported classroom management and facilitated student participation in activities.
  • Analyzed student performance data to inform curriculum development and teaching strategies.
  • Assisted in designing engaging classroom environments, promoting creativity and active participation among students.
  • Participated in regular professional development workshops to stay current on best practices in education and enhance teaching skills.

Sr. Pharmacy Technician

2 Years 10 Months
Walgreen's Pharmacy | 05.2008 - 03.2011
  • Collaborated with pharmacists to resolve medication-related issues, ultimately improving patient outcomes.
  • Led initiatives to improve patient safety protocols, resulting in enhanced customer trust and loyalty.
  • Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
  • Developed strong relationships with patients through empathetic listening and tailored guidance on medication usage directions or side effects prevention tips.
  • Streamlined pharmacy operations by implementing efficient inventory management processes.
  • Counted, measured, and compounded medications following standard procedures.
  • Reviewed and verified customer information and insurance provider information.
  • Supervised 7-9 pharmacy technicians and coordinated day-to-day assignments.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Resolved third-party billing, computer system and customer service issues.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Supervised daily pharmacy operations, ensuring compliance with regulatory standards and company policies.
  • Managed inventory control, including ordering, stocking, and tracking expired medications to minimize waste.
  • Conducted regular audits of controlled substances to ensure accuracy and compliance with legal requirements.
  • Developed training materials for new hires, streamlining onboarding processes and enhancing team performance.
  • Contributed to the successful passing of multiple regulatory inspections through diligent adherence to protocols and procedures.
  • Collected co-payments or full payments from customers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
  • Supported pharmacists in administering immunizations, increasing community access to vital healthcare services.
  • Promoted cost savings for patients by identifying available pharmaceutical manufacturer discount programs or suggesting alternative generic options when appropriate.
  • Optimized workflow processes by collaborating with team members on task prioritization and assignment delegation.
  • Maintained a clean and organized pharmacy environment, ensuring compliance with state regulations and safety standards.
  • Coordinated with retail staff to facilitate seamless medication pickup processes, further enhancing the overall pharmacy experience for customers.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Managed opening and closing duties for the pharmacy.
  • Welcomed customers to the pharmacy and answered questions relating to prescriptions and over-the-counter products.

Special Education Paraprofessional

9 Months
Hobbs Municipal Schools | 08.2007 - 05.2008
  • Supported teachers in implementing individualized education plans for diverse student needs.
  • Provided one-on-one support to students, enhancing engagement and participation in classroom activities.
  • Assisted in classroom management, fostering a positive learning environment for students with disabilities.
  • Collaborated with multidisciplinary teams to assess student progress and adapt instructional strategies.

Sr. Pharmacy Technician

2 Years 2 Months
Walgreen's Pharmacy | 05.2005 - 07.2007
  • Supervised daily pharmacy operations, ensuring compliance with regulatory standards and company policies.
  • Collaborated with pharmacists to resolve medication-related issues and provide optimal patient care solutions.
  • Implemented workflow improvements to enhance efficiency in prescription processing and customer service delivery.
  • Trained and mentored junior technicians on medication dispensing processes and inventory management systems.
  • Managed inventory control, including ordering, stocking, and tracking expired medications to minimize waste.
  • Conducted regular audits of controlled substances to ensure accuracy and compliance with legal requirements.
  • Developed training materials for new hires, streamlining onboarding processes and enhancing team performance.
  • Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
  • Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
  • Supported pharmacists in administering immunizations, increasing community access to vital healthcare services.
  • Promoted cost savings for patients by identifying available pharmaceutical manufacturer discount programs or suggesting alternative generic options when appropriate.
  • Assisted in maintaining adequate stock levels of medications through effective purchasing practices considering demand fluctuation or potential shortages.
  • Conducted regular audits of controlled substances inventory, ensuring proper storage and documentation as per regulatory requirements.
  • Optimized workflow processes by collaborating with team members on task prioritization and assignment delegation.
  • Contributed to the successful passing of multiple regulatory inspections through diligent adherence to protocols and procedures.
  • Maintained a clean and organized pharmacy environment, ensuring compliance with state regulations and safety standards.
  • Coordinated with retail staff to facilitate seamless medication pickup processes, further enhancing the overall pharmacy experience for customers.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Resolved non-routine issues like third-party billing, computer systemss, and customer service issues.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Collected co-payments or full payments from customers.
  • Supervised 7-9 pharmacy technicians and coordinated day-to-day assignments.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Managed opening and closing duties for pharmacy.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of needs.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Developed and implemented improvements to pharmacy organization system.

Title 1 Reading Paraprofessional

9 Months
Hobbs Municipal Schools | 08.2004 - 05.2005
  • Collaborated with teachers to implement instructional strategies that enhance student engagement and comprehension.
  • Facilitated small group activities to reinforce lesson concepts, promoting peer collaboration and support.
  • Supported individualized education plans by assisting students with learning disabilities in classroom settings.
  • Monitored student progress, providing feedback to educators on behavioral and academic performance.

Sr. Pharmacy Technician/NR Pharmacy Manager

5 Years 1 Month
Walgreen's Pharmacy | 06.1999 - 07.2004
  • Collaborated with pharmacists to verify prescription accuracy, improving patient care and minimizing errors.
  • Supervised medication dispensing processes, ensuring compliance with regulatory standards and safety protocols.
  • Trained and mentored junior pharmacy technicians, enhancing team performance and knowledge retention.
  • Implemented inventory management systems, optimizing stock levels and reducing waste through effective forecasting.
  • Streamlined workflow procedures, fostering efficiency in daily operations and enhancing customer service experiences.
  • Conducted regular audits of medication storage areas, maintaining organization and adherence to safety regulations.
  • Assisted in training new staff on pharmacy software systems, promoting quick adaptation to technological tools.
  • Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
  • Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
  • Enhanced customer satisfaction with prompt and courteous service while addressing their prescription needs.
  • Supported pharmacists in administering immunizations, increasing community access to vital healthcare services.
  • Assisted in maintaining adequate stock levels of medications through effective purchasing practices considering demand fluctuation or potential shortages.
  • Promoted cost savings for patients by identifying available pharmaceutical manufacturer discount programs or suggesting alternative generic options when appropriate.
  • Improved patient safety by ensuring accurate medication dispensing and proper dosage calculations.
  • Conducted regular audits of controlled substances inventory, ensuring proper storage and documentation as per regulatory requirements.
  • Optimized workflow processes by collaborating with team members on task prioritization and assignment delegation.
  • Maintained a clean and organized pharmacy environment, ensuring compliance with state regulations and safety standards.
  • Coordinated with retail staff to facilitate seamless medication pickup processes, further enhancing the overall pharmacy experience for customers.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Resolved non-routine issues like third-party billing, computer systems, and customer service issues.
  • -Supervised 7-9 pharmacy technicians and coordinated day-to-day assignments.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Managed opening and closing duties for pharmacy.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Developed and implemented improvements to pharmacy organization system.
  • Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
  • Collaborated with store manager to maintain daily operations.

Education

Master of Science - Education

University of The Southwest | Hobbs | 05-2021

Bachelor of Science - Education

University of The Southwest | Hobbs, NM | 05-2012

Associate of Arts - Psychology

New Mexico Junior College | Hobbs | 05-1999

High School Diploma

Hobbs Senior High School | Hobbs | 05-1997

Skills

Curriculum development
Lesson planning
Activity planning
Classroom management
Records management
Training and mentoring
Collaborative teaching
Parent-teacher communication
Performance assessments
Student evaluations

Certification

  • Level II Licensed Educator (K-8 with endorsements in ELA and Family and Consumer Sciences) - 2012-Current
  • Structured Literacy and LETRS Training Certificates - 2024-2026

Timeline

Lead Teacher

Wee Kids Kountry Klub
06.2023 - CurrentRead More

English Teacher

Hobbs Municipal Schools
08.2022 - 01.2023Read More

Store Manager in Training

CVS Pharmacy
10.2021 - 08.2022Read More

Elementary School Teacher

Hobbs Municipal Schools
08.2016 - 02.2022Read More

Developmental Specialist/Family Services Coordinator

MECA
01.2016 - 07.2016Read More

Elementary School Teacher

Hobbs Municipal Schools
03.2013 - 12.2015Read More

Family and Consumer Sciences Teacher

Hobbs Municipal Schools
08.2012 - 02.2013Read More

Education Intern

Hobbs Municipal Schools
08.2011 - 05.2012Read More

Sr. Pharmacy Technician

Walgreen's Pharmacy
05.2008 - 03.2011Read More

Special Education Paraprofessional

Hobbs Municipal Schools
08.2007 - 05.2008Read More

Sr. Pharmacy Technician

Walgreen's Pharmacy
05.2005 - 07.2007Read More

Title 1 Reading Paraprofessional

Hobbs Municipal Schools
08.2004 - 05.2005Read More

Sr. Pharmacy Technician/NR Pharmacy Manager

Walgreen's Pharmacy
06.1999 - 07.2004Read More

University of The Southwest

Master of Science from Education
Read More

University of The Southwest

Bachelor of Science from Education
Read More

New Mexico Junior College

Associate of Arts from Psychology
Read More

Hobbs Senior High School

High School Diploma
Read More
Genoveva Garcia