Gentiana Gega
Revere,MA
Summary
Driven and adaptable educator with a background at KinderCare Learning Centers, specializing in early childhood education and bilingual communication. Excelled in creating engaging learning environments and fostering social skills development. Demonstrated exceptional problem-solving abilities and interpersonal skills, leading to significant improvements in child development and parent satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Preschool Teacher
KinderCare Learning Centers
Melrose, MA
09.2021 - 07.2024
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Retail Sales Associate Cashier
Burlington Coat Factory Distribution Center
Revere, MA
09.2019 - 04.2020
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
Customer Service Representative
Dialogo Italia Srl
Verona, Italy
09.2017 - 06.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
International Marketing - Business And Foreign Languages
Professional Institute of Technology Marco Polo
Verona, Italy07.2016
Skills
- Classroom Management
- Classroom Organization
- Child Development
- Positive Reinforcement
- Early Childhood Education
- Bilingual in Language
- Social Skills Development
- Daycare management
- Problem-Solving
- Child CPR and First Aid
- Promoting Social and Emotional Development
- Communication and Interpersonal Skills
Certification
Certificate of Completion of Child Development and Guidance (care Courses) on November 16,2021
CDA with class:Infant and Preschool (Course 1,2 and 3 on August 16,2022)
CPR and AED:class completion date 5/10/22
Languages
Albanian
Native or Bilingual
Italian
Native or Bilingual
English
Full Professional
Spanish
Professional Working
German
Elementary
Timeline
Preschool Teacher
KinderCare Learning Centers
09.2021 - 07.2024
Retail Sales Associate Cashier
Burlington Coat Factory Distribution Center
09.2019 - 04.2020
Customer Service Representative
Dialogo Italia Srl
09.2017 - 06.2019
International Marketing - Business And Foreign Languages
Professional Institute of Technology Marco Polo