Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gentry Croft

Orem,UT

Summary

Highly motivated and detail-oriented criminal justice professional with a strong background in corrections, security, and law enforcement operations. Experienced in enforcing regulations, maintaining public safety, and managing high-pressure situations. Skilled in conflict resolution, offender supervision, and ensuring compliance with legal procedures. Adept at security operations, surveillance, and risk assessment, with a commitment to upholding laws and protecting national security. Holds an Associate’s Degree in Criminal Justice and is currently pursuing a Bachelor’s Degree in Criminal Justice, demonstrating dedication to law enforcement and public service. Seeking to leverage expertise in corrections and security enforcement to serve as a Deportation Officer with the U.S. Immigration and Customs Enforcement (ICE).

Overview

10
10
years of professional experience

Work History

Correctional Officer

Utah Department of Corrections
, UT
12.2024 - Current

Hours per week: 40+

  • Direct supervision of incarcerated individuals, facility security enforcement.
  • Enforce facility rules, maintain order, safety, and security.
  • Conduct searches, write reports, and supervise incarcerated individuals.
  • Assist offenders with education, counseling, and rehabilitation programs.
  • Utilize communication and de-escalation techniques to manage conflicts.
  • Ensure compliance with correctional policies and procedures.

Delivery Driver (Amazon)

Pride Logistics
American Fork, UT
09.2023 - 12.2024

Hours per week: 20–35

  • Safely transported packages while ensuring timely deliveries.
  • Navigated efficiently using maps and GPS technology.
  • Maintained professionalism and customer satisfaction through reliable service.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

Account Executive

Sunrun
Lehi, UT
12.2022 - 09.2023

HOURS PER WEEK: 40

  • Developed and maintained client relationships to drive revenue growth.
  • Managed customer accounts, answered inquiries, and negotiated contracts.
  • Trained clients on product features and updates to enhance satisfaction.

Account Executive

Lumio
Lehi, UT
05.2022 - 12.2022

HOURS PER WEEK: 40

  • Cultivated relationships with new and existing customers to boost sales.
  • Led cold calling and canvassing efforts to expand the customer pipeline.
  • Developed tailored sales pitches and strategies to maximize conversions.

Sales Representative

FrontPoint Security Solutions, LLC
Lehi, UT
09.2021 - 05.2022

HOURS PER WEEK: 40

  • Identified new sales opportunities and achieved ambitious sales targets.
  • Maintained comprehensive customer records and facilitated strategic communication.
  • Provided expert product knowledge and guidance to optimize sales performance.

Customer Service Representative

Fluent Home
Lindon, UT
02.2019 - 09.2021

HOURS PER WEEK: 40

  • Managed customer accounts, resolved concerns, and scheduled installations.
  • Conducted outbound calls and followed up with leads to secure new revenue.
  • Educated customers on product features and technical details.

Security Installation Technician

Vivint
Provo, UT
01.2015 - 02.2019

HOURS PER WEEK: 40

  • Installed, tested, and serviced alarm and security systems for residential and commercial clients.
  • Conducted troubleshooting and maintenance to ensure system functionality.
  • Provided expert guidance to customers on system operation and security protocols.

Education

Bachelor of Science - Criminal Justice

Utah Valley University
Orem, UT
05-2026

Associate’s Degree - Criminal Justice

Utah Valley University
Orem, UT
05.2024

High School Diploma -

Timpanogos High School
Orem, UT
01.2008

Skills

  • Law enforcement and corrections operations
  • Offender supervision and rehabilitation programs
  • Conflict resolution and crisis management
  • Report writing and legal documentation
  • Surveillance and risk assessment
  • Team leadership and training
  • Firearm operations trained
  • Critical thinking
  • Self-defense tactics
  • Criminal justice

Accomplishments

SFO- Special Function Officer - The Utah Department of Corrections (March 5, 2025)

BCO – Basic Corrections Officer - The Utah Department of Corrections (March 5, 2025)

ACO- Advanced Corrections Officer - The Utah Department of Corrections (March 5, 2025)

Professionalism Award- The Utah Department of Corrections Training Academy - Voted on by peers, captains, lieutenants, and sergeants.

(March 5, 2025)

Physical Fitness Award- The Utah Department of Corrections (March 5, 2025)

Timeline

Correctional Officer

Utah Department of Corrections
12.2024 - Current

Delivery Driver (Amazon)

Pride Logistics
09.2023 - 12.2024

Account Executive

Sunrun
12.2022 - 09.2023

Account Executive

Lumio
05.2022 - 12.2022

Sales Representative

FrontPoint Security Solutions, LLC
09.2021 - 05.2022

Customer Service Representative

Fluent Home
02.2019 - 09.2021

Security Installation Technician

Vivint
01.2015 - 02.2019

Bachelor of Science - Criminal Justice

Utah Valley University

Associate’s Degree - Criminal Justice

Utah Valley University

High School Diploma -

Timpanogos High School