Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
City Carrier
United States Postal Service, USPS
09.2021 - Current
Planned and cased mail in sequence of delivery for designated route.
Maintained safety standards while driving, resulting in zero accidents during tenure.
Delivered packages and mail to business and people in local area.
Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
Coordinated with supervisors to address operational challenges, streamlining processes for improved performance.
Automotive Porter
Hyundai
12.2020 - 08.2021
Conducted end-of-day lot checks to verify that all vehicles were accounted for protecting company assets.
Maintained a clean and organized lot, ensuring easy access to desired vehicles for both staff and customers.
Enhanced dealership appearance by regularly washing and detailing vehicles on the lot.
Reduced potential safety hazards by keeping all walkways clear of debris or obstacles during daily operations.
Assistant Manager
Dunkin Donuts
09.2016 - 11.2020
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Increased sales through effective merchandising strategies and targeted promotions.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Education
Associate of Applied Science - Automotive Technology
Rockland Community College
Suffern, NY
06.2020
Skills
Handheld scanner operation
Professional relationships
Package handling
Customer service experience
Route Planning
Delivery Accuracy
Incident Reporting
Mail Forwarding
Mail-sorting and delivery sequence
Schedule Management
Certification
Pro 42 Wheel Alignment Certification
Operation and Data Management Certification
Hand tool& Electrical Safety Certification
EHP System V Tire and Wheel Service Certification
596 Meter Certification
Timeline
City Carrier
United States Postal Service, USPS
09.2021 - Current
Automotive Porter
Hyundai
12.2020 - 08.2021
Assistant Manager
Dunkin Donuts
09.2016 - 11.2020
Associate of Applied Science - Automotive Technology