Geoffrey O. Kumendah
Arlington,Texas
Summary
Dedicated logistics expert skilled in vehicle safety inspections and route management. Successfully contributed to customer satisfaction through effective communication and quality control. Demonstrated ability to streamline operations and address challenges in diverse settings while maintaining compliance with regulations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Independent Contractor
Uber Technologies LLC
08.2016 - Current
- Private driver transported passengers to various locations.
- Delivered safe, efficient transportation services, ensuring passenger comfort and satisfaction.
- Managed quality control and maintained a high level of customer satisfaction.
- Assisted in resolving passenger concerns and inquiries promptly.
- Navigated using GPS technology to optimize route efficiency.
- Coordinated with Uber support teams to enhance service delivery and address operational challenges.
- Managed quality control and maintained a high level of customer satisfaction.
Delivery Driver
Oak Harbor Freight lines
08.2019 - 03.2020
- Operated delivery vehicles to transport freight across designated routes, ensuring timely arrivals.
- Loaded and unloaded cargo, securing items to prevent damage during transit.
- Communicated with dispatch to receive delivery instructions and report any issues.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Delivered packages to clients' locations, providing excellent customer service to enhance client satisfaction.
- Adhered to traffic laws and safety protocols while navigating various road conditions.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Navigated delivery routes safely during rain, snow, sleet, and ice conditions.
- Transported and safely delivered items to prevent damage or loss.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Maintained accurate records of goods delivered and collected payments as required.
Commercial Driver
Jambo Haulers Inc.
Arlington, TX
06.2016 - 10.2016
- Drove commercial trucks over long distances, successfully meeting strict client timelines and enhancing service reliability.
- Coordinated timely deliveries to various locations for Jambo Haulers Inc., ensuring customer satisfaction and adherence to schedules.
- Operated commercial vehicles safely across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of mileage, fuel usage, and delivery schedules.
- Adhered to all traffic laws and company policies while driving.
- Ensured that cargo was properly secured within the trailer before departure from each stop.
- Performed emergency roadside repairs, including tire replacement and battery jumpstarting, to ensure vehicle functionality during trips.
- Demonstrated knowledge of Department of Transportation rules and regulations related to trucking industry including hazardous material transportation regulations.
- Facilitated completion of paperwork for freight bills, invoices, and other required documents, ensuring compliance and operational efficiency.
Tractor Owner Operator
Self Employed
Arlington, TX
03.2015 - 06.2016
- I performed Pre-Trip Inspections for any potential issues, and had them resolved to ensure the safety of my rig and other motorists.
- Assessed profit potential to maximize earnings while minimizing operational costs.
- Communicated proactively with customers, keeping them informed of schedule changes and ensuring transparency.
- I updated my logbook in compliance with DOT guidelines and maintained receipts and toll fees to support its accuracy.
Help Desk Specialist
DynCorp Intl. LLC
Kandahar Airfield, Afghanistan
02.2013 - 08.2014
- Responsible for creating, processing, dispatching Service and Work Order Requests (SOR and WOR).
- Acted as a central point of contact to facilitate office communication.
- Scheduled and attended office meetings to ensure effective communication.
- Generating daily reports using Excel/ Microsoft Office for Site Management reviews.
- Utilized data entry system applications to ensure timely responses to work order request tickets, enhancing service efficiency.
- Attending / scheduling office meetings.
- I created and managed numerical databases, excel spreadsheets, word documents, & PowerPoint Slides.
- Executed administrative tasks and managed routine correspondences to support office operations.
Escort Laborer
DynCorp International LLC
Camp Dwyer, Afghanistan
01.2010 - 01.2013
- Arranging, and escorting personnel to dining, laundry facilities, & temporary / permanent billets as needed.
- Arranged and escorted personnel to dining and laundry facilities and temporary or permanent billets.
- Working with Air Operations staff to coordinate rotary & fixed wing aircraft manifests.
- Creating Cargo and Personnel transportation /movement means to and from the Airfield.
- Coordinated activities with military personnel, relaying crucial flight rules and regulations information to internal and external customers for compliance.
- Assisted military personnel in scheduling of flights and manifesting of employees.
- Prepared and maintained movement logs, cargo movement logs, and daily mission logs.
Administrative Specialist
KBR Inc.
Bagram Air Base, Afghanistan
01.2007 - 01.2008
- Managed administrative tasks to enhance daily operations and improve team efficiency.
- Implemented office procedures that streamlined administrative workflows and reduced processing time.
- Communicated with vendors and clients to ensure timely service delivery and satisfaction.
- Assisted with document preparation and editing for internal reports.
- Prepared correspondence, memos, presentations, spreadsheets, databases, using MS Office programs.
- Handled confidential documents in a secure manner while ensuring privacy regulations were met.
- Developed and maintained filing systems for both paper and electronic records.
- Provided training and guidance to new administrative staff members.
- Responded promptly to customer inquiries regarding product features or services offered.
O&M Laborer
KBR Inc.
Bagram Air Base, Afghanistan
01.2006 - 01.2007
- Escorted Local Nationals in Afghanistan, working in cleared access areas and performing various labor duties.
- Maintained constant line-of-sight of individuals being escorted, ensuring their safety and adherence to protocols.
- Led and supervised 10 subcontractors in daily execution of various jobs on the base.
- Supervised 10 subcontractors in daily execution of various jobs on the base, ensuring timely completion and quality standards.
Deck Hand / Utility
Global Santa Fe
Houston, TX
08.2005 - 03.2006
- Prepared and mixed water, oil, or synthetic-based muds during operation.
- Cleaned and re-circulated synthetic-based muds to ensure optimal performance.
- Discharged water-based muds in a regulated manner as required.
- Managed vibrating screens or centrifuges in cleaning cuttings by passing the mud through centrifuges.
- Executed diverse tasks including housekeeping, painting, chipping, rigging transfer, vessel maintenance, midstream fuel transfers, cooking, and assisting in bridge and lock operations.
Education
San Jacinto community College
Houston, TexasHigh School - undefined
St. Mary's High School
Kisii, KenyaSkills
- Fleet management
- Route optimization
- Vehicle operation
- Customer service
- Logistics coordination
- Customer service and safety compliance
Certification
- August 2014 LOGCAP Certification/Compliance Health & Safety Ongoing Training Programs
- September 2012 OSHA30Hrs Certification
- US Army Security Clearance – NACI (Public Trust)
Qualifications Summary
I am a focused and goal oriented individual with over 7 years' experience working in Iraq & Afghanistan as a civilian DoD contractor in logistics and administrative capacities. My primary strengths include effective planning to maximize results, developing streamlined teamwork, ensuring efficiency that function as a single unit, developing innovative solutions to complex problems, and exceptional problem solving ability.
Timeline
Delivery Driver
Oak Harbor Freight lines
08.2019 - 03.2020
Independent Contractor
Uber Technologies LLC
08.2016 - Current
Commercial Driver
Jambo Haulers Inc.
06.2016 - 10.2016
Tractor Owner Operator
Self Employed
03.2015 - 06.2016
Help Desk Specialist
DynCorp Intl. LLC
02.2013 - 08.2014
Escort Laborer
DynCorp International LLC
01.2010 - 01.2013
Administrative Specialist
KBR Inc.
01.2007 - 01.2008
O&M Laborer
KBR Inc.
01.2006 - 01.2007
Deck Hand / Utility
Global Santa Fe
08.2005 - 03.2006
High School - undefined
St. Mary's High School
San Jacinto community College