Geoffry Anderson
WICHITA,KS
Summary
Detail-oriented and customer-focused with a strong foundation in automotive systems and technical support. Proven track record in inventory management and customer service. Enhanced operational efficiency through an improved inventory system, reducing discrepancies and boosting customer satisfaction. Skilled in vendor relations and adept at analyzing sales trends to meet customer demands effectively.
Overview
10
10
years of professional experience
Work History
Parts Manager
Bmw Of Wichita
09.2018 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
- Analyzed sales trends to follow demands of customers and in-shop needs.
Retail Sales Associate
Orielly Auto Parts
10.2015 - 09.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Education
Wichita High School East
Wichita, KSSkills
- Customer service
- Invoice processing
- Inventory management
- Ordering parts
- Vendor relations
- Product promotion
- Multitasking Abilities
- Hardware troubleshooting
Timeline
Parts Manager
Bmw Of Wichita
09.2018 - Current
Retail Sales Associate
Orielly Auto Parts
10.2015 - 09.2018
Wichita High School East
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