GEORGE AIGNER IV
Chicago,IL
Summary
knowledgeable in customer service and proven client care skills. Friendly and personable worker, who does well under pressure and completes tasks with a high level of efficiency.
Overview
9
9
years of professional experience
Work History
Team Lead
Sandbox VR
01.2025 - Current
- Set daily sales goals for team.
- Managed Staff positions and schedule.
- Manage day-to-day operations at store.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures.
- Open and close store.
Guest Experience Guide
Sandbox VR
06.2023 - 01.2025
- Met guests and provided positive experiences.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Solved day-to-day technical issues efficiently, leading to guest satisfaction.
Service Associate
Panera Bread
07.2022 - 07.2023
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Consulted with customers regarding needs and addressed concerns
- Performed needs analysis and presented options based on findings to help customers make decisions
- Matched appropriate resource to customer requirements to quickly address and resolve concerns, boosting satisfaction
- Greeted and served customers in an inviting and friendly manner
Diet Aide
Covenant Living
07.2018 - 09.2020
- Served meals to residents in accordance with established schedules and dietary procedures
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial kitchen
- Maintained strict levels of cleanliness for tables, floors, and prep areas
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area
- Served and treated clients with limited cognitive ability
Usher Volunteer
Batavia Fine Arts Centre
08.2016 - 03.2020
- Greeted customers with smile and provided friendly, knowledgeable service
- Directed ticket holders to seats and facility locations
- Assisted patrons with seating by giving directions and lighting paths
- Provided information about current and future events at facility
Education
Bachelor of Arts - Film
Columbia College Chicago
Chicago, IL12-2024
High School Diploma -
Batavia Senior High School
Batavia, IL05.2020
Skills
- Visual Inspections
- Critical Thinking
- Standards Compliance
- Observation Reporting
- Work Planning and Prioritizing
- Time Management
- Task Prioritization
- Quality Assessments
Timeline
Team Lead
Sandbox VR
01.2025 - Current
Guest Experience Guide
Sandbox VR
06.2023 - 01.2025
Service Associate
Panera Bread
07.2022 - 07.2023
Diet Aide
Covenant Living
07.2018 - 09.2020
Usher Volunteer
Batavia Fine Arts Centre
08.2016 - 03.2020
High School Diploma -
Batavia Senior High School
Bachelor of Arts - Film
Columbia College Chicago
Similar Profiles
MICHAEL WILLIAMSMICHAEL WILLIAMS
Store Team Lead at Sandbox VRStore Team Lead at Sandbox VR
Andrew MannisAndrew Mannis
Guest Experience Guide and IT Assistance at SandBox VRGuest Experience Guide and IT Assistance at SandBox VR
Devin SanchezDevin Sanchez
Game Experience Guide at Sandbox VRGame Experience Guide at Sandbox VR