Detailed-oriented team player with extensive mental health services background. Supported numerous patients with mental health and disability needs .Excellent with communications and patient management skills leading to desirable results.
Overview
12
12
years of professional experience
Work History
Behavioral Health Technician
Lenox Hill Hospital
04.2022 - Current
Worked on a 27 bed an inpatient unit
.Searched resident belongings prior to and during stays
Monitor patients during meals, activities, and visitation areas to maintain standard of safety and security.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Performed scheduled patient safety checks and documented results to establish patients' well-being
Professional Taxi Driver
Lyft Driver Hub
04.2019 - Current
Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
Transported high-value clients with professionalism and discretion.
Maintained log of daily trips to keep accurate records of fares and destinations.
Frequented high-volume areas such as airports and bars to pick up spontaneous fares.
Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Resident Support Worker
Group Home
01.2011 - 02.2019
Facilitated psychoeducational classes to help clients develop life skills.
Developed and maintained strong relationships with community resources for successful referrals.
Documented client progress and activities in accordance with agency policies and procedures.
Implemented community outreach programs to promote mental health awareness.
Collaborated with other professionals to plan and coordinate care for clients.
Monitored clients' progress to adjust treatment plans accordingly.
Assistant Clinical Nurse Manager, Patient Care at Northwell Health - Lenox Hill HospitalAssistant Clinical Nurse Manager, Patient Care at Northwell Health - Lenox Hill Hospital