George Ballard
Aurora,co
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Regional Manager
Jetro/Restaurant Depot
Whitestone Expy, NY
07.2022 - 08.2023
- Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
- Directed the training of store managers and staff on best practices related to customer service, product knowledge, inventory management, and loss prevention.
- Conducted regular meetings with store managers to review operational performance metrics such as labor costs, occupancy expenses, and other overhead costs.
- Monitored competitors and market trends to adapt strategies and maintain competitiveness.
Branch Operations Manager
Restaurant Depot
Denver, CO
07.2017 - 07.2022
- Provided leadership in creating a positive work environment while ensuring compliance with all company policies.
- Created and managed budgets for store operations; monitored expenses to ensure they remained within budget limits.
- Conducted regular meetings with the team to discuss goals and objectives; provided feedback on performance.
- Ensured compliance with all safety regulations and maintained a safe working environment for all staff members.
- Monitored store stock levels; placed orders when necessary to maintain appropriate inventory levels at all times.
- Oversaw daily operations of the retail branch including opening, closing procedures, cash handling, balancing and security protocols.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Branch Operations Manager
Restaurant Depot
Needham, MA
05.2015 - 07.2017
Branch Operations Manager
Restaurant Depot
Hartford, CT
04.2011 - 03.2015
Assistant Store Manager
Restaurant Depot
Hartford, CT
10.2010 - 04.2011
Purchasing Manager
Frito Lay
Denver, CO
08.1990 - 10.2010
- Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
- Researched new sources for supplies, materials and services in order to reduce costs and improve efficiency.
- Maintained accurate records of purchases including invoices, price lists, product codes and descriptions.
- Monitored inventory levels to ensure adequate stock for production requirements.
- Managed the recruitment process by screening, interviewing and selecting qualified candidates.
- Tracked employee performance metrics related to resource management objectives.
- Identified areas where existing processes could be improved in order to increase productivity.
- Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
- Created reports detailing daily shipments, arrivals and discrepancies in order fulfillment.
Education
High School Diploma -
J M Hanks High School
El Paso, TX05-1989
Skills
- Operational management
- Asset Control
- Cost Reduction
- Safety protocol
- Staff Training and Development
- Sales and marketing strategies
Accomplishments
- Promoted 3 times with Restaurant Depot, Asst. Branch Mgr, Branch Mgr, Regional Manager, 14 yrs of service.
- Promoted multiple times with Frito Lay, 18 yrs of service.
Certification
- HACCP, SF HACCP and Safe Serve certified.
- Safety Coordinator, Forklift certified.
Timeline
Regional Manager
Jetro/Restaurant Depot
07.2022 - 08.2023
Branch Operations Manager
Restaurant Depot
07.2017 - 07.2022
Branch Operations Manager
Restaurant Depot
05.2015 - 07.2017
Branch Operations Manager
Restaurant Depot
04.2011 - 03.2015
Assistant Store Manager
Restaurant Depot
10.2010 - 04.2011
Purchasing Manager
Frito Lay
08.1990 - 10.2010
High School Diploma -
J M Hanks High School
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