George Cano
West Hollywood,United States
Summary
Assistant Project Manager with 11 years of experience working directly with healthcare professionals- knowledge with patient billing, administrative duties, team and office management, medical terminology, research analysis, and health science. Previously spearheaded the Independent Peer Review Project with an expansion timeline of 5 years as the Lead Assistant Project Manager. Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Assistant Project Manager (Research Manager)
University of California, Los Angeles
Los Angeles, United States
02.2019 - 08.2023
- Responsible for timely productive of project deliverables
- Coordinated and communicated with a group of 3-10 individuals to distribute work and ensure methods were followed
- Tracked the process and delivery of project components with tight schedules and timelines
- Assisted with project monitoring for efficiency and suggestion of corrective work matching the needs of the project
- Processed incoming research information and managed databases in accordance with the Project Manager and UCLA
- Oversaw project productivity and on-going monitoring, controlling and executing deliverables by respective deadline
- Executed Project Deliverables for the Independent Peer Review Project on a month-to-month basis.
- Conducted regular performance appraisals of subordinates to ensure efficiency and quality standards were met.
- Supported hiring and selection of new staff members.
- Used scheduling software to delegate resources and manage calendars.
- Monitored departmental activities, identified issues, and took corrective action as needed.
- Evaluated subordinate personnel to provide constructive feedback and enhance performance.
- Prepared reports on team performance for senior management review.
- Executed record filing systems to improve document management and organization.
- Assisted in the development of a new customer service training program for Lead Assistants.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
- Trained and mentored coworkers to build and strengthen team.
- Reserved and managed meeting room availability.
- Created promotional materials such as brochures, flyers, posters.
- Implemented new policies and procedures to improve customer service delivery.
Unit Manager - Psychiatric Unit
Maine Medical Center
Portland, United States
07.2016 - 09.2018
- Established and maintained managerial practices (e.g., creating a collaborative environment) that build a high-performance work environment within the team
- Responsible for completing workflow volume and staffing analysis to make recommendations for strategic action regarding staffing levels and workload balance
- Trained and developed employees, communicated performance expectations, and managed for results
- Unit Manager is the acting Pac-12 manager on site under the direction of the Production Manager
- Sought and provided resources for team and provided necessary training that will assist the team in reaching its goals
- Provided performance feedback and coaching, and made recommendations regarding hiring, transfers, terminations, recognition, and compensation
- Responsible for project management from kickoff to final completion; managed multiple projects with strong discipline and risk management practices.
Medical Unit Secretary
Rehabilitation and Neurological Services
Huntsville, United States
03.2015 - 05.2016
- Scheduled patients' appointments, called insurance companies for patient verifications and processed financial audits when applicable
- Provided gracious, high-quality customer service to patients in a clinical healthcare setting
- Coordinated with insurance companies via phone for patient verification
- Maintained and organized medical records and correspondence files; compiled and recorded medical charts, reports, and correspondence in accordance with office operating procedures
- Operated office equipment including voice mail messaging systems, word processing and spreadsheet software applications to prepare reports, invoices, letters, and other correspondence
- Received and routed messages and documents, such as laboratory results to appropriate staff.
Aircrew Survival Equipment, Religious Program Specialist
United States Navy
San Diego, United States
05.2011 - 07.2014
- Assisted in monitoring and managing daily, weekly, monthly and annual inspections on equipment needed to function properly
- Performed clerical work; processing, filing and distributing required paperwork for tools and equipment
- Effective in communication and customer service as to receiving and delivering messages in a diligent professional manner
- Worked at a medical facility in San Diego, handling medical records, assisting Nurses with advising patients about appointments and making them comfortable within the work space
- Supervised the management of programs, public library facilities, and logistical support for programs aboard and off ships in the United States Navy.
Education
Associate of Arts - History
Long Beach City College
Long Beach, CA07-2023
Health Science -
Southern Maine Community College
Health Science Pre-Professional -
University of Southern Maine
Skills
- Basic Life Support (BLS) certified
- Bilingual: English and Spanish
- Microsoft Outlook; Office; PowerPoint; Excel: Word
- Customer Service
- Office Administration & Logistics
- Anatomy and Medical Terminology
- Written & Oral Communication
- Patient Handling
- Records Management
- Documentation
- Operations Management
- Office Administration
- Project Coordination
- Project Management
- Data Entry
- Meeting Support
- Spreadsheet Software
- Presentation Creation
- Product and Service Knowledge
- Verbal and Written Communication
- Product and Service Understanding
- Inventory Control
- Resource Allocation
- Systems Implementation
- Compliance Monitoring
- Expense Reports
- Quality Assurance and Control
- Project Development and Lifecycle
- Staff Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- BLS
Timeline
Lead Assistant Project Manager (Research Manager)
University of California, Los Angeles
02.2019 - 08.2023
Unit Manager - Psychiatric Unit
Maine Medical Center
07.2016 - 09.2018
Medical Unit Secretary
Rehabilitation and Neurological Services
03.2015 - 05.2016
Aircrew Survival Equipment, Religious Program Specialist
United States Navy
05.2011 - 07.2014
Associate of Arts - History
Long Beach City College
Health Science -
Southern Maine Community College
Health Science Pre-Professional -
University of Southern Maine
- BLS
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