George Casiano
Lancaster,NY
Summary
Knowledgeable multifaceted specialist with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results. Expertise in relationship building and analytical problem solving, driving significant sales growth through effective training and mentorship.
Overview
21
21
years of professional experience
Work History
Area Manager
Janitronics
Buffalo, NY
05.2024 - Current
- Directed operational strategies to enhance service delivery across multiple sites.
- Implemented training programs for staff, promoting adherence to safety and quality standards.
- Managed budget allocations, optimizing resource utilization for improved profitability.
- Oversaw contract negotiations with clients, ensuring alignment with organizational goals.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
Sales Manager
Rent-A-Center
Buffalo, NY
01.2019 - 05.2024
- Developed and implemented sales strategies to enhance product visibility and customer engagement.
- Trained and mentored sales team, fostering a collaborative environment focused on achieving targets.
- Analyzed market trends and customer feedback to refine sales processes and improve service delivery.
- Oversaw inventory management, ensuring optimal stock levels to meet customer demand efficiently.
- Established strong relationships with key clients, driving loyalty and repeat business through personalized service.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Lead Stacker
Steuben Foods
Elma, NY
12.2014 - 01.2019
- Supervised daily inventory management and stock replenishment processes.
- Trained and mentored new staff on safety protocols and operational efficiency.
- Streamlined stocking procedures, improving workflow and reducing downtime.
- Coordinated with shipping and receiving teams to optimize product placement.
- Ensured compliance with company policies and industry regulations through consistent monitoring and enforcement of proper product handling practices.
- Improved employee performance by providing comprehensive training on effective stocking methods and safety protocols.
Machine Operator
Dual Printing Inc.
Cheektowaga, NY
05.2009 - 12.2014
- Operated printing machinery, ensuring optimal performance and minimal downtime.
- Monitored production quality, identifying defects and implementing corrective measures.
- Conducted routine maintenance on equipment to enhance reliability and longevity.
- Trained new operators on safety protocols and machine operation techniques.
- Collaborated with team members to meet tight deadlines while maintaining product quality standards.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Concrete Laborer
Roezter Concrete
Depew, NY
01.2005 - 05.2009
- Operated concrete mixing equipment to ensure consistent material quality.
- Assisted in pouring, leveling, and finishing concrete surfaces for various projects.
- Collaborated with team members to complete projects within established timelines.
- Contributed to process improvements that enhanced workflow efficiency on construction sites.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Collaborated with team members to achieve timely completion of projects, meeting client deadlines and expectations.
- Maintained clear communication with supervisors regarding project progress, addressing potential issues or delays promptly.
Education
High School Diploma -
Blanca Malart
Puerto Rico05.1988
Skills
- Relationship building
- Staff management
- Analytical problem solver
- Performance management
- Willingness to learn
- Punctual and reliable
- Team collaboration
- Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Area Manager
Janitronics
05.2024 - Current
Sales Manager
Rent-A-Center
01.2019 - 05.2024
Lead Stacker
Steuben Foods
12.2014 - 01.2019
Machine Operator
Dual Printing Inc.
05.2009 - 12.2014
Concrete Laborer
Roezter Concrete
01.2005 - 05.2009
High School Diploma -
Blanca Malart