George Charalambous
HOLIDAY,FL
Summary
Highly organized and dedicated dental treatment/Insurance coordinator with proven expertise, excelling in patient scheduling, and insurance claims processing. Recognized for enhancing customer satisfaction through exceptional service and meticulous dental record management. Strong team collaborator with a keen attention to detail, ensuring seamless operations and compliance in a fast-paced environment. Reliable and motivated professional offering experience. Committed to efficiency and supporting the flow of the office. Friendly and helpful with strong collaboration skills.
Overview
5
5
years of professional experience
Work History
Insurance Verification Specialist
Dental Studio Of Palm Harbor
Palm Harbor, FL
02.2026 - Current
- Verified patient insurance coverage to ensure eligibility and minimize billing discrepancies.
- Reviewed and processed claims efficiently to expedite reimbursement for dental services.
- Collaborated with dental staff to resolve insurance-related inquiries and enhance patient experience.
- Maintained accurate records of insurance verifications using Dental Practice Management software.
Front Desk Receptionist
Westchase Premier Dental
Tampa, Florida
09.2025 - 01.2026
- Greeted patients warmly and checked them in efficiently.
- Managed appointment schedules using dental practice management software.
- Answered phone calls and responded to patient inquiries promptly.
- Maintained a clean and organized reception area for a welcoming environment.
- Treatment plan presentation.
- Assisted with scheduling appointments for clients and visitors.
- Signed for packages, recorded deliveries, and distributed to personnel.
Business Assistant
Hidden Creek Premier Dentistry
Palm Harbor , FL
07.2024 - 09.2025
- Managed patient scheduling and appointment reminders for optimal office flow.
- Assisted in processing patient insurance claims and verifying coverage details.
- Handled patient inquiries and provided exceptional customer service at the front desk.
- Organized dental records and maintained accurate patient files for compliance.
- Collaborated with dental staff to ensure a seamless patient experience during visits.
- Maintained customer database by entering and updating contact information.
- Organized and maintained company files and records, ensuring accuracy and confidentiality.
- Answered incoming calls from customers in a professional manner to address inquiries or complaints.
- Presented treatment plans for complicated procedures
Front Desk/Notary
UPS Store
Tarpon Springs, Florida
06.2021 - 01.2024
- Conducted notarizations for various legal documents and agreements.
- Verified signers' identities and ensured proper documentation.
- Maintained accurate records of notarized documents and transactions.
- Coordinated with clients to schedule appointments for signings.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Associate of Arts - Digital Media
St. Petersburg College
Clearwater, FL05-2024
CSIT - Computer Systems of Information Technology
Marchman Technical College
New Port Richey, FL05-2019
High School Diploma -
Gulf High School
New Port Richey05-2012
Greek Language Degree - Greek Language
Ballordas Hellenic School
Rocky River, OH06-2007
Skills
- Patient scheduling
- Insurance claims processing
- Dental record management
- Customer database maintenance
- Customer relationship management
- Front desk operations
- Team collaboration
- Problem solving
- Attention to detail
- Call reception
- Bank deposits
- Teamwork
- Team building
- Relationship building
- Treatment plan presentation
- CPR certified
- Dentrix/Dexis proficient
- OSHA / HIPAA compliant
- EagleSoft proficient
Languages
Greek
Native/ Bilingual
Timeline
Insurance Verification Specialist
Dental Studio Of Palm Harbor
02.2026 - Current
Front Desk Receptionist
Westchase Premier Dental
09.2025 - 01.2026
Business Assistant
Hidden Creek Premier Dentistry
07.2024 - 09.2025
Front Desk/Notary
UPS Store
06.2021 - 01.2024
CSIT - Computer Systems of Information Technology
Marchman Technical College
High School Diploma -
Gulf High School
Greek Language Degree - Greek Language
Ballordas Hellenic School
Associate of Arts - Digital Media
St. Petersburg College
References upon request
- Tula Hileman 727-645-3001
- Emily Trask 248-345-1287
- Andrea Zombrano 561-360-7856
Education and Training
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