George Collins
Dearborn Heights,MI
Summary
Seasoned Collision Center Manager bringing 38 years of progressive experience in the field. Proven skills in organizing and delegating work, collecting payments and maintaining records. Hard working and dedicated to making the collision center the best in the business.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Collision Shop Manager
Bob Jeannotte Buick
02.2024 - 02.2026
- Managed all aspects of the collision repair process from initial consultation to final delivery of repaired vehicles, ensuring customer satisfaction at every step.
- Maximized productivity by assigning tasks based on individual technician strengths and ensuring that appropriate tools were available for each job as needed.
- Coordinated marketing efforts, including advertising campaigns, promotional events, and online presence to attract new customers and maintain existing clientele.
- Implemented cost-saving measures by negotiating better deals with suppliers and streamlining inventory management.
Collision Shop Manager
Page Toyota
02.2019 - 01.2024
- Oversaw daily operations of collision repair shop, ensuring adherence to safety and quality standards.
- Managed team of technicians, providing training and mentorship to enhance skill development.
- Implemented process improvements that increased workflow efficiency and reduced repair cycle times.
- Collaborated with insurance companies to facilitate claims processing and customer satisfaction.
Collision Shop Manager
Page Toyota
02.2019 - 01.2024
- Developed and maintained relationships with suppliers to ensure timely procurement of parts and materials.
- Analyzed shop performance metrics to identify areas for improvement and optimize resource allocation.
- Coordinated scheduling for repairs, balancing workload among technicians for maximum productivity.
- Led staff meetings to communicate goals, address challenges, and foster a collaborative work environment.
Collision Center Manager
North Brothers Ford
01.2016 - 02.2019
- Handle day to day operations
- Make sure customers are updated daily
- Work with insurance companies
- A/r
- Hand out work to technicians
- Intake vehicles
- Deliver vehicles
- Invoice and close paperwork
- Process warranty work
- Worked with customers and insurance companies to obtain payments.
- Checked the quality of all work to maintain customer satisfaction.
- Maintained the safety of all personnel through hands-on management.
- Inspected auto body damage and wrote up repair orders.
- Collaborated with all departments to ensure smooth work flow and efficient organization operations.
Collision Center Manager
Telegraph Chrysler
01.2015 - 01.2016
- See responsibilities for North Brothers
Collision Center Manager
Varsity Ford
11.2002 - 01.2016
- See responsibilities for North Brothers
Education
High School Diploma -
Taylor Center High School
Taylor, MI1980
Skills
Vendor relations
Directing repairs
Managing operations
Insurance procedures
Quality controls
Completing estimates
Vehicle damage assessment
Strong written and verbal communication skills
Strong initiative
Extensive experience with CCC One, Mitchell, Reynolds and Reynolds
ASE and ICAR certified
Certification
Michigan State Mechanics License
Timeline
Collision Shop Manager
Bob Jeannotte Buick
02.2024 - 02.2026
Collision Shop Manager
Page Toyota
02.2019 - 01.2024
Collision Shop Manager
Page Toyota
02.2019 - 01.2024
Collision Center Manager
North Brothers Ford
01.2016 - 02.2019
Collision Center Manager
Telegraph Chrysler
01.2015 - 01.2016
Collision Center Manager
Varsity Ford
11.2002 - 01.2016
High School Diploma -
Taylor Center High School