Summary
Overview
Work History
Education
Skills
Timeline
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George Cook

Davenport,FL

Summary

Seasoned Lead Field Service Technician with proven experience in managing technical service operations. Strong leadership skills paired with deep knowledge of equipment troubleshooting, repair and maintenance. Consistent record of improving efficiency, resolving complex technical issues and delivering high customer satisfaction.

Overview

17
17
years of professional experience

Work History

Intelli-Hood Lead Field Service Technician

Melink
Milford, OH
09.2007 - Current
  • Install and/or commission control systems for commercial kitchen ventilation.
  • Perform site surveys of commercial kitchen ventilation hoods and mechanical systems.
  • Participate in site meetings to coordinate various trades for product installation
  • Deliver formal site training to end‐users (kitchen staff and site engineers).
  • Write technical reports at project completion for submission to customers.
  • Provide technical support to customers and contractors to resolve control system issues.
  • Manage all travel arrangements once jobs are assigned each week, including any changes that may occur while on the road.

Education

Airframe And Powerplant License - Aviation Maintenance

International Aviation And Travel Academy
Arlington, TX
06-1994

Skills

  • System Installation
  • Mechanical Aptitude
  • Diagnostic Testing
  • Customer Service
  • Technical Troubleshooting
  • Equipment Inspection
  • Electrical Troubleshooting
  • OSHA Certification

Timeline

Intelli-Hood Lead Field Service Technician

Melink
09.2007 - Current

Airframe And Powerplant License - Aviation Maintenance

International Aviation And Travel Academy

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George Cook