George Eckenroth
Austin
Summary
Reliable worker who quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
1
1
Language
1
1
Certification
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Barista
Head Shop on Wheels
Austin
07.2025 - Current
- Managed inventory
- Maintained cleanliness and organization of the work station.
- Assisted customers with menu selections
- Provided educational materials pertaining to local hemp ordinances
Logistics Analyst
Norfolk Southern
Houston
09.2024 - 02.2026
- Analyzed transportation data to optimize freight movement efficiency.
- Coordinated with vendors to ensure timely delivery of materials and supplies.
- Developed reports on logistics performance for management review.
- Analyzed logistics operations to identify areas of improvement and cost savings opportunities.
- Created reports on inventory levels, delivery times, transport costs, and performance metrics.
- Ensured compliance with internal policies and external regulations related to logistics activities.
Logistics Analyst
CSX
Philadelphia
04.2022 - 08.2024
- Developed reports on logistics performance for management review.
- Tracked and monitored progress of project orders and maintained logistics-related data and reporting trends to senior transportation and operations professionals.
- Managed track maintenance schedules.
- Worked with environmental agencies to schedule cleanups.
Freight Broker
Mcgonegal Transportation
Philadelphia
06.2020 - 01.2022
- Coordinated freight shipments between carriers and clients to ensure timely delivery.
- Negotiated rates and terms with carriers to optimize shipping costs and services.
- Managed documentation for shipments, including bills of lading and invoices.
- Utilized freight brokerage software to track shipments and manage logistics efficiently.
- Built strong relationships with clients to understand their shipping needs and preferences.
- Quoted potential customers on price of freight brokerage.
- Developed relationships with freight carriers to negotiate competitive rates and services.
Tour Guide
Urban Adventours
Philadelphia
10.2018 - 02.2020
- Maintained updated knowledge through continuing education and advanced training.
- Led groups on walking tours of Historic Philadelphia.
- Informed customers of historical facts and context of sites visited.
- Developed engaging itineraries tailored to various client interests and preferences.
- Ensured safety protocols were followed during tours to maintain a secure environment.
- Collaborated with local businesses to enhance tour experiences and offerings.
- Conducted thorough research on neighborhoods to deliver accurate and interesting information.
Assistant General Manager
Little Caesars
Mount Ephraim
08.2017 - 06.2019
- Oversaw daily operations to ensure efficient service and product quality.
- Managed staff scheduling to optimize labor costs and customer service.
- Trained new employees on operational procedures and company standards.
- Coordinated with vendors to maintain supply chain efficiency and product availability.
- Enforced health and safety regulations to promote a safe work environment.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Ensured that customer service standards were met or exceeded at all times.
- Managed daily operations of the store, including scheduling and supervising staff.
Education
Associate of Arts - History
Camden County College
Blackwood, NJ 01.2017 - 05.2019
Skills
- Data analysis
- Effective communication
- Problem solving
- Distribution planning
- Client relations
Languages
English
Native/ Bilingual
Accomplishments
- Eagle Scout
Certification
- Licensed Freight Broker - Temple University
- Railsafe Certified - Railpros
- ASQ Six Sigma Green Belt Certified
Affiliations
- Performing Stand Up Comedy
- Playing Bass guitar
References
References available upon request.
Timeline
Barista
Head Shop on Wheels
07.2025 - Current
Logistics Analyst
Norfolk Southern
09.2024 - 02.2026
Logistics Analyst
CSX
04.2022 - 08.2024
Freight Broker
Mcgonegal Transportation
06.2020 - 01.2022
Tour Guide
Urban Adventours
10.2018 - 02.2020
Assistant General Manager
Little Caesars
08.2017 - 06.2019
Associate of Arts - History
Camden County College
01.2017 - 05.2019