George Felix-Tsaboukos

• Acted as key technical advisor during pre-sales meetings, managing technical requests and supporting pitch preparation efforts.
• Engaged in collaborative discussions with sales, marketing, and product teams to synchronize client feedback and assess potential new features and clients.
• Executed engaging product demonstrations aimed at showcasing key features and benefits to prospective clients.
• Served as a trusted advisor to internal teams and external clients, leveraging extensive industry knowledge to deliver strategic insights and recommendations.

Designed financial models to track departmental spend, forecast budgets, and support strategic planning — enabling improved cost control and resource allocation.

Led design and development of hyperlink automation tool (Python, Shell) to streamline workflows and reduce manual overhead, boosting operational efficiency across AV functions.

Built interactive Tableau dashboards to visualize performance metrics, centralize team data, and drive informed, data backed decision-making.

- Reduced conference room downtime by over 50% by designing and implementing a custom ticketing solution, improving issue routing and reducing misrouted tickets by ~30%, which boosted company morale and operational efficiency.

- Led the development of AV solutions that enhanced in-office meeting experiences, driving reliability and user satisfaction across multiple office locations.

- Collaborated cross-functionally with Unified Communications, Engineering, and Product teams, including direct engagement with VPs and the CEO to align AV initiatives with company-wide goals