George Florez
Peter J. Crosa & Co., LLC
Corpus Christi,TX
1
Certification
16
years of professional experience
Experienced Claims Adjuster specializing in automobile and casualty insurance. Skilled in processing complex claims, conducting investigations, and negotiating settlements. Enhanced claims processes to boost efficiency and client satisfaction. Over 10 years of management experience, leading teams while ensuring exceptional customer care.
Work History
Claims Adjuster
3 Months- Negotiated settlements with claimants, attorneys, and insureds to resolve disputes efficiently.
- Assessed liability exposure using policy language, loss details, and supporting documentation.
- Investigated claims files, gathered statements, and evaluated coverage applicability.
- Documented claim activity, maintaining accurate notes, reserves, and correspondence records.
- Coordinated with appraisers, medical providers, and field representatives to verify losses.
- Analyzed claim trends and file outcomes to improve handling consistency and decision accuracy.
- Prepared summaries of damage, payments, and policy coverage.
Claims Adjuster, Automobile and Casualty
1 Year 3 Months- Analyzed complex documents including medical records, police reports, and repair bills while maintaining detailed records of claims activities and contact information for all parties involved.
- Negotiated settlements with claimants and attorneys in order to resolve the claim efficiently and effectively.
- Analyzed complex documents such as medical records, police reports, repair bills, and other related items. Also maintained detailed records of claims activities including contact information for all parties involved in a claim.
- Coordinated communication between clients, adjusters, attorneys, medical providers, and witnesses to ensure a smooth claims process.
- Conducted interviews with claimants to gather facts regarding their loss or injury.
- Provided exceptional customer service by effectively communicating information and actively addressing client concerns.
Head Chef
15 Years 3 Months- Supervised the preparation of meals according to customer orders in a timely manner.
- Organized kitchen staff to ensure efficient operations during peak service hours.
- Reviewed purchase orders for accuracy, ensuring timely approvals and preventing supply chain disruptions.
- Resolved customer complaints promptly and professionally, reinforcing high standards of customer service and enhancing guest satisfaction.
- Analyzed financial data related to labor costs, inventory expenses, and menu pricing changes.
- Reviewed purchase orders for accuracy prior to submitting them for approval.
Director of Purchasing
3 Years 4 Months- Maintained accurate purchase records, including invoices, receipts, and product descriptions, to ensure transparency and accountability.
- Developed and implemented purchasing policies and procedures.
- Managed inventory levels, monitored stock availability, and identified potential shortages in a timely manner.
- Managed inventory levels and monitored stock availability, proactively identifying and addressing potential shortages.
- Collaborated with IT and Human Resources to develop innovative methods that optimized purchasing processes across departments.
Dietary Assistant
4 Years 6 Months- Answered questions about meal ingredients and dietary restrictions.
- Collaborated with staff to create appealing meal presentations, enhancing patient dining experience.
- Compiled weekly inventories of patients' food items, stock-keeping units, and nutritional information.
Education
No Degree - Criminal Justice
High School Diploma
Skills
Claim resolution
Liability analysis
Attention to detail
Team leadership
Continuous improvement
Professionalism
Critical thinking
Claims investigation
Self-motivated
Texas claims adjuster license
Automobile claims specialist
Claims negotiation
Accomplishments
- Documented and resolved Total Losses efficiently,which led to faster closing and payout for customer.
- Saved company an average of 2 million per year by creating improved vendor sourcing and negotiations procedures.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Texas state adjusters License - Current
Timeline
Claims Adjuster
Peter J. Crosa & Co., LLC
08.2026 - CurrentRead More
Claims Adjuster, Automobile and Casualty
Progressive Insurance
05.2023 - 08.2024Read More
Director of Purchasing
Blanchette Field Services
05.2016 - 09.2019Read More
Dietary Assistant
Christus Spohn Hospital
02.2013 - 08.2017Read More
Head Chef
Yoshi Sushi
05.2010 - 08.2025Read More
Texas A&M University
No Degree from Criminal Justice
Read More
Richard King High School
High School Diploma
Read More