George Geevarghese

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
• Championed continuous improvement initiatives that enhanced operational performance across all departments.
• Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
• Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
• Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
• Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
• Assisted in recruiting, hiring and training of team members.
• Interacted well with customers to build connections and nurture relationships.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

• Collaborated with executive leadership on strategic planning initiatives to drive business growth.
• Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
• Streamlined operational processes by identifying inefficiencies and implementing best practices.
• Improved overall productivity with the introduction of innovative process improvement initiatives.
• Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
• Fostered culture of continuous improvement, encouraging innovation and employee engagement through targeted training programs.
• Interacted well with customers to build connections and nurture relationships.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.

Lead the Unit to meet USDA expectations, thus the Unit got relived from the probationary.

Successfully took the lead to convert the kitchen to 100% International to be able minimize the trash handling violations.

Internalize international Trash Handling process, thus reduced the handling cost under 50% in 3 years.

Continuously beat the AA ontime performance goals over 11 years, no PMP penalties paid during this period.

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Took ownership of customer issues and followed problems through to resolution.

Managed 55 plus employees of Cold Food, Hot Food and Garde Manger.

Transportation Supervisor - 340 AA flights daily.

Account Manager: Managed the entire Account of AA IFS/AFS, LH and Midwest Express Airlines

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Managed 3 LH daily flights and 10 Midwest Express Airlines

along with 16 IFS/AFS flights.