George Gonzalez
Land O Lakes
Summary
Implementation Manager with 25+ years of experience in benefits administration and HRIS systems. Skilled in client onboarding and enterprise-scale implementations, with a proven record of delivering successful solutions for complex organizations.
Overview
13
13
years of professional experience
Work History
Benefits Integration Project Manager
Apex Systems (Contract)
10.2025 - Current
- Lead end-to-end execution of benefits integration projects, consolidating benefits administration and payroll systems into unified platforms.
- Develop and manage project plans, timelines, milestones, deliverables, and success metrics to ensure timely project completion.
- Serve as the primary liaison between HR, IT, Payroll, Finance, Legal, vendors, and consulting partners throughout project lifecycles.
- Coordinate benefits administration system integrations, payroll platform connectivity, data migration activities, testing, and system configuration.
- Facilitate stakeholder meetings, executive status updates, and steering committee reviews while proactively managing project risks and dependencies.
- Maintain detailed project documentation, implementation procedures, and post-deployment support plans.
- Drive process improvements that increase operational efficiency and improve employee benefits administration experiences.
Implementation Manager
Corestream
12.2017 - 08.2025
- Led end-to-end onboarding and benefits system integrations for new clients, ensuring accuracy, timeliness, and stakeholder satisfaction.
- Served as the primary liaison between HR, Payroll, IT, brokers, carriers, and vendors, guiding teams through configuration, testing, and readiness.
- Developed and managed project plans, timelines, and milestones; analyzed risks, managed dependencies, and implemented mitigation strategies.
- Facilitated weekly status meetings and steering updates, clearly communicating progress, risks, and solutions to leadership and client stakeholders.
- Coordinated cross-functional teams across HR, IT, Carriers and vendor partners to deliver projects on schedule and within scope.
- Partnered with internal communications and client HR teams to create training materials, user guides, and employee education campaigns, resulting in increased adoption and a smoother system rollout.
- Designed and implemented process improvements that streamlined onboarding and reduced manual work.
- Delivered post-implementation support and documentation, ensuring a smooth handoff to Account Management and Client Operations.
Benefits Analyst
Masonite
03.2016 - 09.2017
- Administered comprehensive benefits programs for 2,000+ employees (medical, dental, vision, life, disability).
- Planned and set up annual Open Enrollment, coordinating communications and support activities.
- Implemented the Benefits module in the Workday HCM system, ensuring a seamless go-live.
- Streamlined vendor management and resolved carrier escalations to improve employee satisfaction.
- Reported on data analysis to control benefit plan costs.
HWSE Project Manager (Contract)
ADP (ClearBridge Technology Group)
06.2015 - 01.2016
- Managed the successful onboarding of the Health and Welfare Service Engine for national account clients, ensuring timely and accurate implementation.
- Developed project scope, schedules, and issue resolution strategies, completed post-implementation reviews.
- Monitored project progress and addressed risks through proactive communication.
- Created and maintained detailed project plans, including deliverables, activities, and timelines, to ensure consistent, on-time delivery.
- Ensured data integrity through thorough audits and clean-up across all implementation projects.
- Led cross-functional teams to deliver projects on time and within scope.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Project Manager Dayforce (Contract)
Ceridian (Kelly Services)
07.2014 - 12.2014
- Managed the implementation of benefits module for Ceridian Dayforce HCM platform for 6 clients.
- Facilitated communication between stakeholders to address project updates and concerns.
- Created presentation decks for project kickoff calls using MS Power Point.
- Developed and maintain project plans in MS Project and extracted into MS Excel to track project deliverables and facilitate weekly status update meetings with clients.
- Partnered with clients, internal stakeholders, and carriers to define scope and objectives, delivering clear requirements that improved project alignment and reduced scope changes.
Senior Benefits Coordinator
Hapag-Lloyd
07.2013 - 07.2014
- Responsible for the setup and execution of the Open Enrollment System.
- Worked with insurance carriers to maximize plan performance and the employee experience, as well as continually improving processes.
- Processed and transmitted weekly and monthly carrier file feeds.
- Handled benefit inquiries and claim issues to ensure quick, equitable, courteous resolution.
- Administered Leave management (STD, LTD, FMLA, WC, MLOA, Personal, etc.).
- Organized and launched company wellness program.
Education
Human Resources Management
Ashford University
01-2013
Skills
- Strategic problem-solving and conflict resolution
- Strong attention to detail and accuracy
- Confidentiality and professional discretion
- Excellent organizational and time management abilities
- Adaptability, resilience, and multitasking in fast-paced environments
- Clear communication and cross-functional collaboration
- Experience implementing HRIS and benefits platforms: Workday, ADP, UKG, Oracle, UltiPro
- Experience project management tools: Smartsheet, MS Project, JIRA, Salesforce
- Benefits administration, vendor integrations
- Payroll system integration, reconciliation, and data migration
- Process improvement and workflow automation
Timeline
Benefits Integration Project Manager
Apex Systems (Contract)
10.2025 - Current
Implementation Manager
Corestream
12.2017 - 08.2025
Benefits Analyst
Masonite
03.2016 - 09.2017
HWSE Project Manager (Contract)
ADP (ClearBridge Technology Group)
06.2015 - 01.2016
Project Manager Dayforce (Contract)
Ceridian (Kelly Services)
07.2014 - 12.2014
Senior Benefits Coordinator
Hapag-Lloyd
07.2013 - 07.2014
Human Resources Management
Ashford University