GEORGE GUZMAN-SOTO
New York
Summary
Motivated and ambitious individual with strong communication skills seeking an opportunity to contribute, grow, and continuously improve. Eager to apply existing strengths while developing new skills in a fast-paced, professional environment.
Overview
3
3
years of professional experience
Work History
Cashier/Food Server
Ralph's Italian Ices
New York, NY
05.2025 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to ensure optimal customer experience.
- Assisted customers by providing product information and recommendations.
- Handled cash, credit, and debit transactions with accuracy.
Host/Coat Check
Scarpetta NoMad
New York, NY
09.2023 - 04.2024
- Collaborated with waitstaff to streamline guest service and enhance dining experience.
- Implemented feedback mechanisms to improve guest satisfaction levels consistently.
- Coordinated special requests and accommodations for guests, enhancing personalized service delivery.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Host
Lamia's Fish Market
New York, NY
02.2023 - 04.2023
- Engaged with guests to maximize satisfaction with food and service.
- Monitored restaurant activity to determine seating and dining flow.
- Greeted patrons and coordinated table assignments to meet party preferences and requests.
- Escorted guests to proper tables or offered open seating options in bar and patio areas.
- Maintained clean and neat workplace and dining room area.
- Assisted in serving guests for parties and special functions.
Education
Associate of Science - Business Management
Borough of Manhattan Community College
Manhattan06-2026
Skills
- Customer Service
- Team collaboration
- Clear communication
- Hospitality and accommodation
- Multitasking and organization
Languages
English
Spanish
Timeline
Cashier/Food Server
Ralph's Italian Ices
05.2025 - 12.2025
Host/Coat Check
Scarpetta NoMad
09.2023 - 04.2024
Host
Lamia's Fish Market
02.2023 - 04.2023
Associate of Science - Business Management
Borough of Manhattan Community College