Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Training General Manager
Burger King
Florence, AL
05.2024 - Current
Optimized team dynamics by facilitating collaborative workshops aimed at fostering open communication among employees.
Collaborated with department heads to identify areas of improvement and develop targeted training solutions.
Spearheaded the creation of an internal mentorship program to foster talent development and encourage cross-functional knowledge sharing.
Led change management efforts during organizational restructuring, guiding staff through transitions while maintaining productivity levels.
Store Manager
Dollar General Store
Tuscumbia, AL
04.2024 - 05.2024
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Manager
Family Dollar
College Park, GA
02.2024 - 03.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Pawnbroker
Cash America Pawn
Riverdale, GA
08.2022 - 02.2024
Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
Made loans on items after closely inspecting item values, collecting payments or tangible property as collateral.
Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
Cook/Prep Cook
Long Lewis Ford
Muscle Shoals, AL
07.2021 - 03.2022
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cashier
Foodland
Sheffield, AL
10.2021 - 01.2022
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cook/Prep Cook
Helen Keller Hospital
Sheffield, AL
04.2018 - 01.2022
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Front Desk Clerk
Red Roof Inn Hotel
Muscle Shoals, AL
01.2021 - 05.2021
Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Used internal software to process reservations, check-ins and check-outs.
Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
Auditor
CSS Industries, Inc.
Florence, Al
07.2017 - 08.2017
Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
Welder
FreightCar America
Barton, AL
04.2017 - 07.2017
Welded in flat, horizontal, vertical, and overhead positions.
Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
Fabricated shop parts directly from blueprints.
Assembly Line Worker
Empire Electronics INC
Tuscumbia, AL
06.2016 - 04.2017
Met daily production quotas by working effectively within a fast-paced assembly line environment.
Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Cashier/Customer Service Representative
Ross Dress For Less
Florence, AL
10.2015 - 02.2016
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.