George Hinsdale
Oceanside,CA
Summary
Dynamic leader with a strongly developed skill set in sales management derived from quality mentorship and a passion to expand personal expertise and encourage my team to do the same. Through a succession of leadership changes that gave me the opportunity to adapt and advance, I have developed a must-win ethos that has been cultivated by the demands of working in luxury optical sales where my goal is to exceed customer expectations and deliver business results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Vision Center Manager
Walmart
Oceanside, CA
03.2025 - Current
- Supervised and trained a team of opticians in providing quality eye care services to patients
- Analyzed business performance data and forecasted business results to assist Health and Wellness Director in developing leasing agreement for new independent optometrist and ensuring proper staff and equipment is ready
- Partnered with the Health and Wellness to bring the Vision Center into compliance with both legal requirements and brand standards
- Built a culture of trust and confidence surrounding sales success coinciding with patient care to elevate both service and productivity
LICENSED ASSISTANT STORE MANAGER
LensCrafters
Temecula, CA
04.2022 - 03.2025
- Support Store Manager in leading and training the team to deliver quality vision solutions that meet the needs of the patient, the associates, and the business
- Lead regular calls with other store managers to analyze the business utilizing KPIs and coach to improve individual and team goals that maintain retention and drive growth for our practice
- Build mastery in each facet of the business through cross-training in the lab, the doctor's practice, and the sales floor to integrate each component and ensure a seamless experience for patients and team members
- Acted as Store Manager on stretch assignment gaining experience behaving as a business owner
- Transferred to a high volume store to gain additional experience and develop the skillset and mindset of must-win Store Manager and prepare to become a Store Manager
LICENSED OPTICIAN
LensCrafters
Encinitas, CA
10.2018 - 04.2022
- Exceeded performance goals by engaging every patient with personalized recommendations consistently achieving high customer satisfaction and sale volume
- Developed knowledge of product assortment to elevate the customer experience through offering premium vision solutions driving higher value for both the business and the customer
- Mastered optical fitting through coaching, team selling, and continuing education to ensure solutions are right the first time and instill trust in patients and become the expert in troubleshooting issues
CLIENT SUCCESS REPRESENTATIVE
LionDesk
Carlsbad, CA
06.2017 - 12.2017
- Onboarded real estate professionals looking to utilize our CRM communicating tutorials and technical support in an easy to understand manner
- Converted leads to paid subscribers by demonstrating value and overcoming price and integration objections
- Made outbound sales calls and organized campaigns according to the engagement and needs of each client
- Assisted support in managing inbound calls to leverage features of the product clients required assistance with to convert leads to customers and retain their business
Education
Some College (No Degree) - LINGUISTICIS
University of Illinois
Urbana-ChampaignSkills
- Tailored Customer Service with Sales Emphasis
- Strong Interpersonal Skills
- Team Collaboration and Coaching
- Optical Expertise
- Inventory Management and Asset Protection
- Adaptive Mentor
Certification
- Registered Spectacle Lens Dispenser
- ABOC
References
References available upon request
Timeline
Vision Center Manager
Walmart
03.2025 - Current
LICENSED ASSISTANT STORE MANAGER
LensCrafters
04.2022 - 03.2025
LICENSED OPTICIAN
LensCrafters
10.2018 - 04.2022
CLIENT SUCCESS REPRESENTATIVE
LionDesk
06.2017 - 12.2017
Some College (No Degree) - LINGUISTICIS
University of Illinois