April Alonzo
Mililani Town,HI
Summary
Dynamic Vision Center Manager at Walmart - Sam’s Club with a proven track record in operational efficiency and staff management. Skilled in policy implementation and customer service, I consistently meet sales metrics while fostering team development and optimizing scheduling. Licensed in Hawaii, I excel in conflict resolution and strategic planning to enhance overall performance.
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
27
27
years of professional experience
Work History
Vision Center Manager
Walmart - Sam’s club
Pearl City , Hawaii
05.2008 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented new policies and procedures to improve operational efficiency in the vision center.
- Managed daily operations of the vision center, including staff scheduling, customer service, and inventory control.
• Continue to meet all required metrics in sales
• Assist the club manager with the team outside
Optical Department with management duties
Retail Manger
Luxottica - LensCrafters
Aiea , Hawaii
09.1998 - 05.2008
- Prepared staff work schedules and assigned team members to specific duties.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Maintained store staff by recruiting, orienting and training employees.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
Skills
- Staff management
- Customer service
- Operational efficiency
- Inventory control
- Sales metrics
- Scheduling optimization
- Policy implementation
- Team building
- Employee training
- Process improvement
- Quality assurance
- Regulatory compliance
- Strategic planning
- Conflict resolution
- Employee relations
- Scheduling coordination
- Optical sales
- Budgeting and finance
- Insurance processing
- Licensed by the state of Hawaii
- Optical dispensing
Accomplishments
- Optical of the year for our market 2024
- Optical of the year for our region 2024
- Optical of the year for entire company 2025
- Consistently in the top 5 of the high volume store
- Sam’s Club Pearl City is the highest volume Club in the entire company
Timeline
Vision Center Manager
Walmart - Sam’s club
05.2008 - Current
Retail Manger
Luxottica - LensCrafters
09.1998 - 05.2008
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