Cari Hanson
WYANET,IL
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
30
30
years of professional experience
Work History
Vision Center Manager
Wal-Mart Vision Center
Princeton, IL
03.2022 - 01.2024
- Resolve customer complaints regarding sales and service
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Monitor customer preferences to determine focus of sales efforts
- Direct, coordinate, and review activities in sales and service accounting and record-keeping, and in receiving and shipping operations
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase
- Conducted weekly meetings with staff to discuss performance goals, objectives, and challenges.
- Supervised and trained a team of opticians in providing quality eye care services to patients.
2 Store Manager
Family Video Inc
Princeton, IL
08.2013 - 03.2021
- Direct, coordinate, and review activities in sales and service accounting and record-keeping, and in receiving and shipping operations
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Resolve customer complaints regarding sales and service
- Experience with: Desktop computers, Scheduling software
Server & Food, Kramer's Kitchen
Princeton, IL
09.2012 - 01.2017
- Distribute food to waiters and waitresses to serve to customers
- Package take-out foods or serve food to customers
- Portion and wrap the food, or place it directly on plates for service to patrons9
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware
- Operate cash register, handle money, and give correct change
Lead Bartender
Princeton, IL
02.2008 - 11.2013
- Clean bars, work areas, and tables
- Clean glasses, utensils, and bar equipment
- Create drink recipes
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
- Serve wine, and bottled or draft beer
- Supervise the work of bar staff and other bartenders
- Arrange bottles and glasses to make attractive displays
Office Assistant & Bartender
Hidden Lake Golf Course
Sheffield, IL
04.2004 - 10.2006
- E
- Compile, copy, sort, and file records of office activities, business transactions, and other activities e
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
- Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions
Assembler and Office Assistant
A & M Products
Princeton, IL
04.1995 - 01.2003
- Determine work assignments and procedures e
- Perform quality checks on products and parts
- Package finished products and prepare them for shipment
- Maintain production equipment and machinery
- Supervise assemblers and train employees on job proceduresEducation
Bartender and Sales
Wyaton Hills Golf Course
Princeton, IL
05.1995 - 09.2002
- Plan, organize, and control the operations of a cocktail lounge or bar
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
08.1993 - 05.1995
Education
High School Diploma -
Princeton High School
06-1993
Some College (No Degree) - Human Biology
IVCC
Skills
- Employee Relations
- Insurance processing
- Document Management
- Appointment Scheduling
- Employee Development
- Staff Management
- Schedule Management
- Customer Service
- Team Leadership
- Computer Skills
- Self Motivation
- Goal Setting
- Excellent Communication
- Hiring and Training
- Positive Attitude
- Professionalism
Additional Information
- Awards , Manager of the Year I was Manager of the Year for 2023 in all the Wal-mart Vision Centers in our Region/District #1 Employee I was #1 of 7500 in the company at Family Video
Timeline
Vision Center Manager
Wal-Mart Vision Center
03.2022 - 01.2024
2 Store Manager
Family Video Inc
08.2013 - 03.2021
Server & Food, Kramer's Kitchen
09.2012 - 01.2017
Lead Bartender
02.2008 - 11.2013
Office Assistant & Bartender
Hidden Lake Golf Course
04.2004 - 10.2006
Bartender and Sales
Wyaton Hills Golf Course
05.1995 - 09.2002
Assembler and Office Assistant
A & M Products
04.1995 - 01.2003
08.1993 - 05.1995
High School Diploma -
Princeton High School
Some College (No Degree) - Human Biology
IVCC