George Joseph

• Partner with sales consultants and management to deliver a premium luxury automotive buying experience.

• Structure automotive financing by submitting credit applications and securing lender approvals.

• Build long-term customer relationships through consultative communication and personalized service.

• Present finance and protection products while maintaining a customer-focused approach.

• Ensure accurate completion of dealership, state, and federal documentation

• Assisted guests throughout the complete vehicle purchase process from greeting through delivery. • Demonstrated vehicle features, safety systems, and trim-level differences during presentations and test drives.

• Managed internet leads with consistent follow-up on new and pre-owned inventory to enhance sales pipeline.

• Executed daily outbound prospecting and follow-up calls, generating appointments and increasing sales opportunities.

• Guided customers in selecting vehicles, discussing financing options, and ensuring smooth delivery.
• Conducted product presentations and test drives while highlighting luxury ownership benefits.
• Maintained consistent follow-up communication with prospects and previous customers to enhance relationship building.

• Managed daily operations and supervised over 40 employees in a fast-paced hospitality environment.

• Conducted interviews, scheduling, coaching, and performance management.

• Maintained strong customer service standards and resolved guest concerns professionally.

• Assisted clients with mortgage financing solutions for home purchases and refinancing.

• Evaluated financial profiles and guided clients through the loan process

Moon Bay Coastal Cuisine

2008 - 2012 (Gaylord National)
National Pastime Sports Bar 2012 - 2014 (Gaylord National)
High Velocity Sports Bar

2014 - 2017 (Marriott Marquis)
Dignitary

2014 - 2017 (Marriott Marquis)
Lobby Bar

2014 - 2017 (Marriott Marquis)

• Provided welcoming and prompt customer service while tending to tablesand turning tables.
• Provided welcoming and prompt customer service while tending to tables
  and turning tables.
• Opened the largest convention hotel on the east coast in 2008 at Gaylord
  National. Part of the team generating over $1.3 million for the month of December
  2013 at National Pastime Sports Bar by focusing on delivering exceptional
  experiences to diners.
• Opened the largest convention hotel in District of Columbia in 2014 at
  Marriott Marquis.
• Executed accurate cash handling procedures at end of shifts in the cash room.