George Kiser
Mechanicsville,VA
Summary
Veteran Systems Engineer versed in developing solutions for mission-critical needs. Specializes in deploying systems within ongoing operations while causing minimal disruptions. Committed to verifying compatibility, required operational thresholds and budgetary compliance of developed products.
Overview
22
22
years of professional experience
Work History
Systems Engineer
Altera Digital Health, Inc
09.2004 - 02.2025
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Completed software updates and assessed security patches for optimized computer use.
- Evaluated new tools and technologies for possible integration into existing infrastructure environments.
- Analyzed system requirements, developing tailored solutions that met or exceeded client expectations.
- Optimized server efficiency through virtualization techniques and capacity planning.
- Maintained up-to-date knowledge of emerging technologies, incorporating innovative solutions into existing systems when appropriate.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.
Desktop Support Contractor
Hewlett Packard, HP
04.2003 - 08.2004
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced system performance with regular maintenance tasks, including software updates and hardware upgrades.
- Performed regular inventory checks of IT equipment to ensure adequate supplies were available when needed.
- Contributed to increased productivity by promptly addressing user concerns regarding hardware or software malfunctions.
- Improved end-user satisfaction by providing timely and efficient L1 desktop support for technical issues.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Education
Bachelor of Science - Computer Information Systems
University of Virginia College At Wise
Wise, VA05-1999
Skills
- Technical support
- Hardware and software installation
- TCP/IP protocol
- System troubleshooting
- Windows server 2003 thru 2019
- Cloud services
- IT infrastructure
- Disaster recovery
- Software requirement analysis
- Microsoft exchange
- Virtualization technologies
- Scripting languages
- Configuration management
Timeline
Systems Engineer
Altera Digital Health, Inc
09.2004 - 02.2025
Desktop Support Contractor
Hewlett Packard, HP
04.2003 - 08.2004
Bachelor of Science - Computer Information Systems
University of Virginia College At Wise
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