George Kwiatek
Houston,TX
Summary
Poker Room Manager at LEGENDS Poker with a proven track record in enhancing customer service and operational efficiency. Expert in staff training and development, fostering team leadership, and streamlining processes. Successfully coordinated events that increased player engagement, showcasing strong decision-making and relationship-building skills.
Overview
11
11
years of professional experience
Work History
Poker Room Manager
LEGENDS Poker
Houston, TX
11.2021 - 03.2026
- Led team in daily operations, ensuring exceptional customer service and adherence to company standards.
- Developed and implemented training programs for staff, enhancing operational efficiency and performance.
- Streamlined workflow processes, resulting in improved productivity across multiple departments.
- Coordinated special events and tournaments, boosting player engagement and community involvement.
Poker Dealer
52 Social
Houston, TX
11.2020 - 11.2021
Dealt all games in a fast and efficient manner while maintaining game integrity.
Poker Dealer
Daytona Poker Room
Daytona Beach, FL
02.2015 - 03.2020
- Dealt cards efficiently to maintain game flow and enhance player experience.
- Managed multiple poker tables simultaneously, ensuring compliance with house rules.
- Provided exceptional customer service, addressing player inquiries and concerns promptly
Education
High School Diploma -
NJNG CYP
Fort Dix, NJ02-2000
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Task delegation
- Documentation and reporting
- Relationship building
Timeline
Poker Room Manager
LEGENDS Poker
11.2021 - 03.2026
Poker Dealer
52 Social
11.2020 - 11.2021
Poker Dealer
Daytona Poker Room
02.2015 - 03.2020
High School Diploma -
NJNG CYP