Monitored cash drawers in 22 checkout stations to verify adequate cash supply.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Confirmed continual compliance with all applicable laws and regulations regarding store operations.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
BBA - Accounting
University of Massachusetts Amherst
Amherst, MA
05.2027
High School Diploma -
Bishop Feehan High School
Attleboro, MA
05.2023
Skills
Task Delegation
Operations Management
Time Management
Customer Service
Skilled in Microsoft Excel
Leadership Experience
GOYA (Greek Orthodox Youth Group)
I have been an active member of my parish’s youth group since I was around 13 or 14. I served as the treasurer for 3 years consecutively and as president for my junior and senior years.
My responsibilities as treasurer included managing deposits from fundraising, disbursement of funds for group outings, and balancing our accounts.
As president, my responsibilities included working with adult advisors to plan fundraisers and activities for our group, as well as leading our monthly meetings and sending out communication to members.
Volunteer Experience
Altar Server at Assumption of the Virgin Mary (Greek Orthodox church)
Ever since I was around 11 or 12 I have been helping the priest at my parish conduct liturgy. I help out by preparing things inside the altar behind the scenes and also by leading the procession around our church for Holy Communion.
Festival Volunteer at Assumption of the Virgin Mary (Greek Orthodox Church)
Every year my family and I volunteer our time at our church's annual festival which is the main source of fundraising for our church. Some of the things I have helped with include serving food, working the grill, as well as running one of the registers.
Catering Delivery Driver at Market Basket Gourmet Market and Catering CompanyCatering Delivery Driver at Market Basket Gourmet Market and Catering Company
Assistant Manager in Online Grocery Pickup & Assistant Front End Manager at Giant FoodAssistant Manager in Online Grocery Pickup & Assistant Front End Manager at Giant Food