George Medlock III
Cedar Hill,Tx
Summary
I am experienced in insurance claims, sales and auto damage appraisal. I have a successful record of policy diagnosis for coverage, speaking with insureds, claimants, body shops and rental agencies in order to provide the best claims experience for all affected due to a claim.
Overview
6
6
years of professional experience
Work History
Claims Adjuster
American Auto Shield
07.2021 - Current
- Prepared summaries of damage, payments, and policy coverage.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Answered customer questions regarding deductibles.
- Substantiated legitimate claims and denied unjustified claims.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Researched claims and incident information to deliver solutions and resolve problems.
Auto Claims Adjuster
Pilot Catastrophe
05.2020 - Current
- Kept current on insurance regulations, laws, policies and procedures.
- Skilled at working independently and collaboratively in a team environment.
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Documented damage with photographs and detailed written descriptions.
- Used [Software] to calculate damages and claim values.
- Accurately estimated parts and labor for over repairs.
- Helped customers obtain alternate transportation via rental car services.
Auto Claims adjuster
Liberty Mutual
01.2019 - 05.2020
- Issued payouts to claimants.
- Documented all findings in concise reports.
- Examined photographs and surveillance and any other documents relating to claims.
- Negotiated with claimants to settle claims.
- Kept current on insurance regulations, laws, policies and procedures.
- Reviewed police reports, photographs and other documentation to gain complete understanding of accident.
- Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
Claims Adjuster
Elephant Insurance
05.2017 - 12.2018
- Examined claims forms and other records to determine insurance coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Prepared summaries of damage, payments, and policy coverage.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
Education
Accounting
U.T. Arlington
Skills
- CCC Pathways
- Interviewing Techniques
- Negotiation and Mediation Skills
- Interview Claimants
- Risk Management
- Automobile Appraisals
- Advanced Computer Skills
- Authorize Payments
- Claims Investigations
- Claims File Documentation
- Determine Coverage
- Claims Negotiation
Additional Information
- Relevant Licenses , Property and Casualty License Life and Health License All lines adjuster license
All Lines Adjuster License
Property and Casualty License
Timeline
Claims Adjuster
American Auto Shield
07.2021 - Current
Auto Claims Adjuster
Pilot Catastrophe
05.2020 - Current
Auto Claims adjuster
Liberty Mutual
01.2019 - 05.2020
Claims Adjuster
Elephant Insurance
05.2017 - 12.2018
Accounting
U.T. Arlington
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