Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamira L. Kinsey

Brooksville,FL

Summary

[“I am a caring and highly organized and skilled radar mechanic and operator with over 5 plus years in experience. I have held multiple certifications for mechanical operations, to include a security clearance. ”]

Overview

9
9
years of professional experience

Work History

Claims adjuster

USAA
Tampa, FL
09.2022 - Current
  • Investigate, evaluate, negotiate and adjust low to moderately complex claims presented by or against our insureds to confirm coverage, determine legal liability and equitably settle/defend in compliance with all state regulatory requirements
  • Work under direct supervision to perform routine work assignments and problem resolution
  • Recognize life events, understand member's needs and provide advice to deliver appropriate solutions to the member
  • This position is in the contact center environment and does not require any travel or work outside the office
  • Contributes to business goals, performance metrics, and effectively uses tools & technology
  • Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated catastrophic events.

Assistant Manager

SUBWAY®Restaurants
Tampa, FL
06.2019 - 09.2022
  • Performing and directing overall restaurant management
  • The manager position directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained
  • Maintains standards of restaurant safety and security
  • Recruits staff and oversees training programs
  • This also includes the preparation of inventory, scheduling.]
  • Writing associates schedules
  • Organizing team meetings and briefs on sale goals
  • Distinguishing payroll and hours for the weekly pay
  • Implemented new SOP procedures and training
  • Reviewed sales and gross profit report to assess company efficiency.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Created employee schedules to align coverage with forecasted demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strategy to increase sales and drive profits.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

R Radar operator

U.S Army
Fort Bragg, NC
11.2014 - 06.2019
  • Field Artillery Firefinder Radar Operator, you have the vital task of detecting enemy forces with speed and accuracy using a highly specialized radar called a Firefinder.]
  • Airborne school grad
  • Received recognition for soldier of the month
  • Leadership soldier responsibilities (3 or more soldiers) and alerting field artillery units to this critical targeting information
  • Certifications and licenses:
  • HIPPA
  • CPR
  • DCF training
  • Security awareness
  • Mental health first aid
  • Cyber terrorism
  • Food & safety
  • 215- Life, health, and annuities license
  • F120- Claims adjuster
  • Calculated maneuvers and provided commander with operational and situational reports along with depth, range and system statuses.
  • Took care to maintain COMSEC and INFOSEC in operations and actions to preserve operational integrity.
  • Adjusted equipment and system filters to mitigate biological and environmental impacts on acoustic data.
  • Repaired AC/DC circuits, digital and fiber optic circuits, power supplies and servo systems.
  • Conducted passive and active sonar searches for suspected targets.
  • Figured range predictions for targets and real-time propagation changes.
  • Repaired and tested navigation systems, radar switchboards and repeaters and Tactical Air Navigation (TACAN) systems.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Looked after weapons by scheduling and performing organizational and preventive maintenance.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Operated surveillance radar, communication systems and identification equipment.

Education

Master's - undefined

University of Central Florida, Saint Leo University

Bachelor’s - Social work

Hillsborough County Community College

Associates - undefined

Skills

Valuation knowledge

undefined

Timeline

Claims adjuster

USAA
09.2022 - Current

Assistant Manager

SUBWAY®Restaurants
06.2019 - 09.2022

R Radar operator

U.S Army
11.2014 - 06.2019

Master's - undefined

University of Central Florida, Saint Leo University

Bachelor’s - Social work

Hillsborough County Community College

Associates - undefined

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Tamira L. Kinsey