Tamira L. Kinsey
Brooksville,FL
Summary
[“I am a caring and highly organized and skilled radar mechanic and operator with over 5 plus years in experience. I have held multiple certifications for mechanical operations, to include a security clearance. ”]
Overview
9
9
years of professional experience
Work History
Claims adjuster
USAA
Tampa, FL
09.2022 - Current
- Investigate, evaluate, negotiate and adjust low to moderately complex claims presented by or against our insureds to confirm coverage, determine legal liability and equitably settle/defend in compliance with all state regulatory requirements
- Work under direct supervision to perform routine work assignments and problem resolution
- Recognize life events, understand member's needs and provide advice to deliver appropriate solutions to the member
- This position is in the contact center environment and does not require any travel or work outside the office
- Contributes to business goals, performance metrics, and effectively uses tools & technology
- Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated catastrophic events.
Assistant Manager
SUBWAY®Restaurants
Tampa, FL
06.2019 - 09.2022
- Performing and directing overall restaurant management
- The manager position directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained
- Maintains standards of restaurant safety and security
- Recruits staff and oversees training programs
- This also includes the preparation of inventory, scheduling.]
- Writing associates schedules
- Organizing team meetings and briefs on sale goals
- Distinguishing payroll and hours for the weekly pay
- Implemented new SOP procedures and training
- Reviewed sales and gross profit report to assess company efficiency.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Created employee schedules to align coverage with forecasted demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strategy to increase sales and drive profits.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
R Radar operator
U.S Army
Fort Bragg, NC
11.2014 - 06.2019
- Field Artillery Firefinder Radar Operator, you have the vital task of detecting enemy forces with speed and accuracy using a highly specialized radar called a Firefinder.]
- Airborne school grad
- Received recognition for soldier of the month
- Leadership soldier responsibilities (3 or more soldiers) and alerting field artillery units to this critical targeting information
- Certifications and licenses:
- HIPPA
- CPR
- DCF training
- Security awareness
- Mental health first aid
- Cyber terrorism
- Food & safety
- 215- Life, health, and annuities license
- F120- Claims adjuster
- Calculated maneuvers and provided commander with operational and situational reports along with depth, range and system statuses.
- Took care to maintain COMSEC and INFOSEC in operations and actions to preserve operational integrity.
- Adjusted equipment and system filters to mitigate biological and environmental impacts on acoustic data.
- Repaired AC/DC circuits, digital and fiber optic circuits, power supplies and servo systems.
- Conducted passive and active sonar searches for suspected targets.
- Figured range predictions for targets and real-time propagation changes.
- Repaired and tested navigation systems, radar switchboards and repeaters and Tactical Air Navigation (TACAN) systems.
- Trained in small arms, anti-armor and indirect fire weapons.
- Trained in conflict resolution among subordinates, equals and superiors.
- Looked after weapons by scheduling and performing organizational and preventive maintenance.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Operated surveillance radar, communication systems and identification equipment.
Education
Master's - undefined
University of Central Florida, Saint Leo University
Bachelor’s - Social work
Hillsborough County Community College
Associates - undefined
Skills
Valuation knowledge
CCC Pathways
Policy investigations
Risk management
Microsoft Word
Highly motivated
Advanced computer skills
Insurance policy coverage knowledge
Mechanical skills
Timeline
Claims adjuster
USAA
09.2022 - Current
Assistant Manager
SUBWAY®Restaurants
06.2019 - 09.2022
R Radar operator
U.S Army
11.2014 - 06.2019
Master's - undefined
University of Central Florida, Saint Leo University
Bachelor’s - Social work
Hillsborough County Community College