LATIA THRASH
Mobile
Summary
Bold Profile PROFESSIONAL SUMMARY Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
9
9
years of professional experience
Work History
Claims Adjuster
Pilot Catastrophe
09.2017 - 08.2025
- Examined claims forms and other records to determine insurance coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Prepared summaries of damage, payments, and policy coverage.
- Researched and analyzed policy contracts to verify proper payment of claims.
Claims Adjuster
The Best Claims
08.2023 - 12.2023
- Examined claims forms and other records to determine insurance coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Prepared summaries of damage, payments, and policy coverage.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Answered customer questions regarding deductibles.
- Verified insurance claims and determined fair amount for settlement.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Mitigated risks and increased profitability with well-developed strategies for reducing future claims and costs.
- Substantiated legitimate claims and denied unjustified claims.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
CSR
Express Employment Professionals
10.2016 - 09.2017
- Entered orders into computer database system
- Assessed caller accounts to determine benefits, identify service needs and resolve issues
Education
High School Diploma -
M.T.BLOUNT HIGH SCHOOL
Prichard, ALSkills
- Fact-Finding
- Outbound Calls
- Records Preparation
- Claims Pro
- Policy Investigations
- Legal Proceedings Knowledge
- Personal, Casualty and Property Loss
- Valuation Knowledge
- Hail and Wind Damage Specialist
- Advanced Computer Skills
- Property claims
Timeline
Claims Adjuster
The Best Claims
08.2023 - 12.2023
Claims Adjuster
Pilot Catastrophe
09.2017 - 08.2025
CSR
Express Employment Professionals
10.2016 - 09.2017
High School Diploma -
M.T.BLOUNT HIGH SCHOOL
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