Summary
Overview
Education
Work History
Skills
Work Availability
Quote
Timeline
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Chris Cooley

Claims Adjuster
BRASELTON,GA

Summary

Commercial property damage claims for boat, commercial, farm/ranch, business policies.


Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.


Motivated Property Claims Adjuster specializing in personal, property and casualty loss and damages. Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable.

Overview

3
3
years of professional experience

Education

Bachelor of Arts - Media And Communication

University of The West Indies, Mona Jamaica WI
Jamaica West Indies
11.2003

Work History

Claims Adjuster

EA Renfroe
02.2021 - 09.2023
  • Examined claims forms and other records to determine insurance coverage.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Prepared summaries of damage, payments, and policy coverage.
  • Researched and analyzed policy contracts to verify proper payment of claims.
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
  • Established relationships with clients and insurance companies to foster timely claims resolution.
  • Answered customer questions regarding deductibles.
  • Verified insurance claims and determined fair amount for settlement.
  • Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
  • Documented all investigation activity and presented reports to management.
  • Directed claims negotiations within allowable limit of $60,000 and supported successful litigations for advanced issues.

Claims Adjuster

CRAWFORD AND COMPANY
11.2020 - 01.2021
  • Examined claims forms and other records to determine insurance coverage.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Prepared summaries of damage, payments, and policy coverage.
  • Researched and analyzed policy contracts to verify proper payment of claims.
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
  • Established relationships with clients and insurance companies to foster timely claims resolution.
  • Answered customer questions regarding deductibles.
  • Verified insurance claims and determined fair amount for settlement.
  • Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
  • Documented all investigation activity and presented reports to management.
  • Substantiated legitimate claims and denied unjustified claims.
  • Mitigated risks and increased profitability with well-developed strategies for reducing future claims and costs.
  • Trained other claims staff members on proper handling and evaluation of injury claims.
  • Organized, planned and documented materials for commercial property claims.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
  • Maintained suspicious claims database and prepared reports for supervisors.
  • Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.
  • Researched claims and incident information to deliver solutions and resolve problems.
  • Analyzed information gathered by investigation and report findings and recommendations.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
  • Analyzed information gathered by investigation and reported findings and recommendations.
  • Directed claims negotiations within allowable limit of $60,000 and supported successful litigations for advanced issues.

Claims Adjuster

EA Renfroe
09.2020 - 10.2020
  • Examined claims forms and other records to determine insurance coverage.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Prepared summaries of damage, payments, and policy coverage.
  • Researched and analyzed policy contracts to verify proper payment of claims.
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
  • Established relationships with clients and insurance companies to foster timely claims resolution.
  • Answered customer questions regarding deductibles.
  • Verified insurance claims and determined fair amount for settlement.
  • Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
  • Documented all investigation activity and presented reports to management.
  • Substantiated legitimate claims and denied unjustified claims.
  • Directed claims negotiations within allowable limit of $60,000 and supported successful litigations for advanced issues.

Skills

  • Microsoft Word
  • Interior Water Damage Repair
  • Property Claims
  • Damage Investigation
  • Review Cases
  • Claims Investigations
  • Property Adjusting
  • Georgia Claims Adjuster License
  • Claims Procedures
  • Claims Negotiation
  • Records Preparation
  • Estimate Repair Costs
  • Authorize Payments
  • Reserves Recommendations
  • Determine Coverage
  • Fact-Finding
  • Writing
  • Persuasion

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Paying attention to simple little things that most men neglect makes a few men rich.
Henry Ford

Timeline

Claims Adjuster

EA Renfroe
02.2021 - 09.2023

Claims Adjuster

CRAWFORD AND COMPANY
11.2020 - 01.2021

Claims Adjuster

EA Renfroe
09.2020 - 10.2020

Bachelor of Arts - Media And Communication

University of The West Indies, Mona Jamaica WI

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Chris CooleyClaims Adjuster