George Mena
La Puente,CA
Summary
Proven leader with a track record of enhancing operational efficiency and customer satisfaction at El Super Market. Skilled in effective problem-solving and quick decision-making, I excel in high-stress environments, ensuring both team performance and service quality. Demonstrated expertise in time management and cash handling, contributing to significant business growth and reduced wait times.
Overview
8
8
years of professional experience
Work History
Assistant Manager (Meat Department)
El Super Market
10.2016 - 11.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Truck Loader
FedEx
11.2020 - 10.2021
- Loaded and strapped shipments into place on trucks.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Maintained clean and functional warehouse space throughout 8 hour shifts.
Cherry Picker
Louie Vuitton Distribution
10.2021 - 07.2022
- Collaborated with team members to optimize picking routes, increasing overall productivity and minimizing delays.
- Handled fragile items with care while using the cherry picker to minimize product breakage rates during transport or staging processes.
- Contributed to a streamlined workflow by organizing pallets efficiently within the storage system.
COVID-19 Tester
ETN Medical Infusion
08.2022 - 02.2023
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
Assistant Carwash Manager
Bliss Car Wash
02.2023 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Valet Attendant
Gb Wash LLC
11.2024 - Current
- Established positive guest relationships through consistent delivery of excellent customer service.
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
- Welcomed arriving guests and explained car retrieval procedures.
- Reduced wait times for guests with effective communication and coordination among valet team members.
Education
High School Diploma -
William Workman High School
16303 E. Temple Ave. City Of Industry, CA 9174405-2016
Skills
- Effective problem solving
- Quick decision making
- Professional appearance
- Stress tolerance
- Time management expertise
- Cash handling experience
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Valet Attendant
Gb Wash LLC
11.2024 - Current
Assistant Carwash Manager
Bliss Car Wash
02.2023 - 10.2024
COVID-19 Tester
ETN Medical Infusion
08.2022 - 02.2023
Cherry Picker
Louie Vuitton Distribution
10.2021 - 07.2022
Truck Loader
FedEx
11.2020 - 10.2021
Assistant Manager (Meat Department)
El Super Market
10.2016 - 11.2020
High School Diploma -
William Workman High School
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