Brian Calhoun
Watertown
Summary
Dedicated retail grocery professional with 23 years of experience in inventory management, meat cutting, and department leadership. Consistently met and exceeded corporate goals while maintaining high service standards. Strengthened customer satisfaction and sales through effective problem-solving and leadership.
Overview
22
22
years of professional experience
Work History
Assistant Meat Department Manager
P&c Food Stores, Tops Stores, Grand Union
WATERTOWN
10.2003 - Current
- Resolved customer complaints in a professional manner.
- Performed waste minimization, saleable yield and predictive costing methods for meat department.
- Assisted in managing inventory levels and stock rotation in the meat department.
- Trained new staff on meat handling and customer service protocols.
- Collaborated with vendors to maintain quality and freshness of products.
- Supported daily operations by organizing displays and merchandising products effectively.
- Monitored equipment for proper functioning and reported maintenance issues promptly.
- Handled customer inquiries and resolved issues regarding meat products efficiently.
- Reviewed daily reports on sales performance against budget goals.
- Ensured compliance with all health codes and safety regulations.
- Assisted in ordering and receiving of fresh meat, seafood, and poultry products.
- Provided excellent customer service to customers seeking assistance or advice about products or services.
- Analyzed sales data to identify trends in order to make informed decisions regarding stock levels, pricing.
- Implemented inventory tracking systems to optimize stock levels and reduce waste.
- Reviewed completed work to verify consistency, quality, and conformance.
- Implemented health and food safety protocols for sales and production environments.
- Conducted regular quality assessments of meat products to ensure compliance with safety standards.
- Coached team members on equipment safety, food handling and merchandising techniques.
- Delivered quality meat and poultry products to meet specifications of customers, resulting in consistent sales.
- Executed specialty customer cut orders with precision, ensuring satisfaction and repeat business.
- Advised customers on alternative cuts, cooking methods, storage requirements and nutritional aspects of meat.
Education
High School Diploma -
Watertown High School
Watertown, NY06-2006
Skills
- Inventory management
- Waste minimization
- Quality assessment
- Vendor collaboration
- Sales analysis
- Merchandising techniques
- Food safety compliance
- Customer service
- Problem solving
- Attention to detail
- Effective communication
- Data analysis
- Loss prevention strategies
- Supply ordering
- Meat cutting expertise
- Pricing
- Inventory ordering
- Cutting techniques
- Ordering supplies
- Professional and courteous
Timeline
Assistant Meat Department Manager
P&c Food Stores, Tops Stores, Grand Union
10.2003 - Current
High School Diploma -
Watertown High School