Summary
Overview
Work History
Education
Skills
Affiliations
Teaching
Appointments
Boards
Awards
Timeline
BusinessAnalyst
George Miller

George Miller

Chicago,IL

Summary

Experienced strategic and performance-focused executive, with energetic leadership in community health advocacy, healthcare operations and physician engagement. Expert in turnaround operations, transforming finances and operations to profitability while delivering nationally recognized quality for large complex healthcare organizations. Motivational leader known for clearly defining mission and goals, aligning human resources and the right resources, and consistently delivering results that exceed expectations.

Overview

28
28

Years of professional experience

Work History

Chief Health Care Officer

Jorie HealthCare Partners
01.2022 - Current
  • A leading End to End AI technology company, we are an innovator in healthcare technology at the forefront of developing AI-powered solutions that are transforming the industry
  • Jorie Healthcare Partners” AI technology significantly reduces the operational costs associated with administrative tasks
  • This allows healthcare providers to save both time and resources, which in turn leads to more revenue
  • By automating various tasks and processes, improving efficiency and accuracy in the revenue cycle management technology management with the complex and every changing insurance payment.

President/CEO

The Loretto Hospital (TLH)
01.2017 - 01.2022
  • An acute care community hospital that serves over 39,000 patients each year from Chicago's Austin and surrounding communities
  • Leading the COVID-19 response, the only Hospital on the Westside of Chicago to do free COVID-19 testing
  • New services lines of Open mobile CT, and a new Infusion Center, first in community
  • Only safety-net-hospital providing FDA approved Clinical Trials on a host of diseases
  • First Hospital in Chicago to receive and administer the COVID-19 vaccinations
  • I took the vaccination live on CNN
  • Open two new outpatient sites beyond the walls of TLH
  • Approved by ACGME for Psychiatry Residence Program
  • Led organization from the Joint Commission accreditation to HFAP accreditation in 12 months
  • Turned around Leapfrog Scores from a ”D” to and “A” in 6 months, received the “A” two consecutive periods, one of only two hospitals in all of Chicago to earn an “A”
  • Named as the only non-academic teaching hospital to do FDA approved COVID-19 clinical trials for vaccinations.

President/CEO

CommUnityCare Health Centers
01.2013 - 01.2017
  • The largest FQHC in Texas and 10th largest in America with 22 locations, 321,000 patient encounters, $102M in revenues, and 850 employees
  • Provides outpatient primary healthcare, dental care, specialty care, lab, radiology, full service pharmacy, and behavioral health services in Austin/Travis County, Texas
  • Provides HIV/AIDS treatment and street medicine teams to go out to provide primary care to the homeless
  • Patient population served includes general public, low and moderate income and safety net patients
  • The Joint Commission and Patient Center Medical Home (PCMH) Certified
  • Initiated Catch the Spirit program to improve patient satisfaction, increased revenues from $60 million to $100 million
  • Led CommUnityCare to receive over $55 million in new Delivery System Reform Incentive Payment (DSRIP) projects to expand healthcare in Region 7
  • Met all DSRIP goals, 3 years in a row at 98.7%
  • Increased locations, including a new health center which is the largest in Texas, 70,000 square feet and the first and only FQHC on a historically black college campus
  • Grew team members from 550 to 850
  • Redesigned the Health Centers from a primary care provider into an integrated devilry system.

Site Chief Executive Officer

QHR Quorum Health Resources
01.2011 - 01.2013
  • Healthcare Management Company
  • Served as one of the Site Chief Executive Officers of the than 450 healthcare clients.

Chief Executive Officer

Okmulgee Memorial Hospital (OMH)
01.2011 - 01.2013
  • OMH is a 66 bed rural nonprofit hospital
  • 225 employees, $40M revenues
  • Hired to financially transform/turnaround hospital that had lost money for years, recruited new physicians, and initiated new product lines, including wound care/hyperbaric chamber, partner with dialysis center, sleep lab
  • Achieved financial turnaround, OMH was profitable within 12 months of tenure
  • Recruited new orthopedic surgeon to bring full time orthopedic services, recruited new urology surgeon Group to Okmulgee urology services and recruited 2 new primary care physicians to serve the Okmulgee community
  • Developed new profitable outpatient services to improve revenue to OMH including wound care and hyperbaric chamber services, women services, sleep studies, respiratory and pulmonary rehab services
  • Improved HCACPS scores and CORE Measures by 30% and 25% respectively.

President and CEO

First Diversity Healthcare Group (FDHG)/First Diversity Management Group
01.2008 - 01.2012
  • FDHG is a full service, diverse, bilingual, minority owned organization that provides comprehensive operational solutions to healthcare and senior care facilities with exceptional consulting service
  • Responsible for all leadership, vision, strategy, financial results, and quality results for each client
  • Developed and maintained the relationships in the communities of clients, by working directly with the executive leadership team, board of directors, advisory boards, and residents
  • Drove improved business process, performance, productivity and financial results.

Regional Vice President and CEO

Community Mercy Health Partners
01.2006 - 01.2008
  • Senior Vice President 2006-2008
  • Catholic Health Partners (CHP) is a mission-driven, nonprofit health system meeting the healthcare needs of people in Ohio, Tennessee, Kentucky and Pennsylvania
  • CHP operates acute care hospitals, senior care facilities, housing sites for the elderly, home health agencies, hospice programs, wellness centers and other healthcare organizations
  • CHP is largest healthcare system in Ohio; it is a $3.5B integrated healthcare delivery system with 25,000 FTS with 9 regions in 4 divisions
  • Community Mercy Health Partners (CMHP) region includes 15 ministries totaling $750 Million in annual revenues and 3,000 FTEs
  • Hired with full responsibility for governance, vision, strategy, financial results, quality results, community leadership in alignment with CMH-CHP strategic aims and mission
  • Also, hired to turnaround two struggling inner city hospitals, merge them, create and new culture and to build a new replacement hospital.

President and CEO

Provena St. Mary’s Hospital (PSMH)
01.2001 - 01.2006
  • Executive Leadership Team
  • PSMH is a 211 bed Level II Trauma, Inner-City nonprofit hospital annually revenues of $347 million and 1200 employees
  • Provena Health is a Catholic integrated health system with $1.5 B in revenues, 12,000 FTEs, includes six hospitals, 16 LTC and senior residential facilities, 28 clinics, five home health agencies and other health-related activities operating in Illinois and Indiana
  • Earned “Top 100 Hospital Leadership Award” by Solucient
  • Earned J
  • D
  • Powers and Associates “Hospital of Distinction Award”
  • Increased Physician satisfaction from 60% to 92%
  • Dialysis Center won best outcomes in nation
  • Raised patient satisfaction from 40% to 97%, Market share grew from 27% to 39%
  • Converted Community Health Clinic to FQHC first in Kankakee County, IL
  • Implemented Studer framework to improve employee and patient satisfaction
  • Achieved the highest employee satisfaction, patient satisfaction and physician satisfaction in System
  • Developed physician joint-venture programs in Imaging, Endoscopies, and Orthopedics.

Chief Executive Officer

CHRISTUS Jasper Memorial Hospital
01.1995 - 01.2001

Chief Executive Officer

Pecos County Memorial Hospital
01.1993 - 01.1995

CEO/CFO

Twin Oaks Medical Center -Inner City Urban For Profit Hospital
01.1991 - 01.1993

Education

Fellow of the American College of Healthcare Executive -

Masters of Science Healthcare Services Administration -

Bachelor of Science, Business Administration -

Skills

  • National Recognized Healthcare Executive
  • Strategic Thinker with vision
  • Operations Management
  • Patient Care
  • Drives Business and Quality Initiatives
  • Employee Engagement and Leadership

Affiliations

  • Member, Board of Commissioners, Medicare Payment Advisory Committee, (MedPAC), 2008, 2014
  • President, National Rural Health Association, (NRHA), 2007
  • Member, Board of Directors, NRHA, 2001, 2008
  • Member, Board of Trustees, American Hospital Association, (AHA), 2003, 2006
  • Member, Board of Commissioners, The Joint Commission, (TJC-JCAHO), 2000, 2003
  • Chairman, East Texas FQHC, Newton, TX, 1997, 2000
  • Founder, Rocking House FQHC, Springfield, OH, 2007
  • Chairman, Board of Directors, Texas, Health Institute, 2014, 2022
  • Board of Trustee’s, Bowling Green State University, 2020, 2022

Teaching

Adjunct Professor of Health Services Administration Master’s Program, Central Michigan University, 1998, Present

Appointments

  • Appointed by the Bush/Obama Administration to Medicare Payment Advisory Commission (MedPAC) for United States
  • Appointed by the President/CEO of American Hospital to Strategic Leadership Group for Urban Hospital Sustainability

Boards

  • Bowling Green State University, 2020, 2022
  • Illinois Hospital Association, 2019, 2022
  • Texas Institute, 2014, Present, Board Chair
  • Texas Hospital Association, Health Share, 2014, 2017
  • National Association of Healthcare Executives, Board of Directors, Chicago Chapter, 2018, 2022

Awards

  • Top 50 Smart Healthcare Leaders Award, 2018, Smart Health, Dubai
  • Bowling Green State University, Distinguished Alumni of the Year, 2018, Bowling Green, Ohio
  • Hall of Fame, 2019, Paul L. Dunbar High School, Dayton, Ohio
  • Men of Excellence, 2020, Chicago Defender, Chicago, IL
  • Habilitative Systems Inc., 2020 Freeing the Human Spirit Award, 2020, Chicago, IL
  • Valley Kingdom Ministries International Award for COVD-19 Vaccinations, 2021, Chicago, IL
  • ACHE – Chicago Health Executives Forum, Service Excellence Award, 2021, Chicago, IL
  • RAMO. Global Commerce, LLC, Community Service Award, 2021, Chicago, IL

Timeline

Chief Health Care Officer

Jorie HealthCare Partners
01.2022 - Current

President/CEO

The Loretto Hospital (TLH)
01.2017 - 01.2022

President/CEO

CommUnityCare Health Centers
01.2013 - 01.2017

Site Chief Executive Officer

QHR Quorum Health Resources
01.2011 - 01.2013

Chief Executive Officer

Okmulgee Memorial Hospital (OMH)
01.2011 - 01.2013

President and CEO

First Diversity Healthcare Group (FDHG)/First Diversity Management Group
01.2008 - 01.2012

Regional Vice President and CEO

Community Mercy Health Partners
01.2006 - 01.2008

President and CEO

Provena St. Mary’s Hospital (PSMH)
01.2001 - 01.2006

Chief Executive Officer

CHRISTUS Jasper Memorial Hospital
01.1995 - 01.2001

Chief Executive Officer

Pecos County Memorial Hospital
01.1993 - 01.1995

CEO/CFO

Twin Oaks Medical Center -Inner City Urban For Profit Hospital
01.1991 - 01.1993

Fellow of the American College of Healthcare Executive -

Masters of Science Healthcare Services Administration -

Bachelor of Science, Business Administration -

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