George Nguyen
Grand Rapids,MI
Summary
Organized and dependable candidate successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals. Hardworking and capable of learning any job related tasks, new or old. Dedicated, innovative and goal-oriented.
Overview
14
14
years of professional experience
Work History
Salon Manger
D'Vine Nails & Spa
01.2023 - Current
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Delegated workplace responsibility to appropriate staff.
Nail Technician
Modern Nails
09.2013 - 08.2014
- Established client relationships through exceptional customer service and communication skills.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Streamlined appointment scheduling process, reducing wait times for walk-in clients while maintaining punctuality for scheduled appointments.
Summer Park Worker
Michigan Department Of Natural Resources
05.2013 - 09.2013
- Managed the installation of new amenities, enhancing overall visitor satisfaction levels within the park grounds.
- Provided excellent customer service at entrance gates or information booths answering questions regarding directions or events.
- Issued tickets to customers and collected payment and fees for desired services.
- Enhanced park cleanliness by consistently maintaining facilities and grounds.
Army Veterinary Technician
U.S. Army
06.2010 - 06.2013
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
Education
Bachelor of Science - Biomedical Sciences
Grand Valley State University
Allendale, MIAssociate of Applied Science - Biomedical Sciences
Ferris State University
Big Rapids, MI05.2016
Associate of Applied Science - Biomedical Sciences
Mid Michigan Community College
Harrison, MI05.2014
Skills
- Customer Service
- Problem-solving skills
- Client Relations
- Scheduling
- Inventory Management
- Laboratory skills
- Supply Restocking
- Medication Labeling
- Sanitation protocols
Timeline
Salon Manger
D'Vine Nails & Spa
01.2023 - Current
Nail Technician
Modern Nails
09.2013 - 08.2014
Summer Park Worker
Michigan Department Of Natural Resources
05.2013 - 09.2013
Army Veterinary Technician
U.S. Army
06.2010 - 06.2013
Bachelor of Science - Biomedical Sciences
Grand Valley State University
Associate of Applied Science - Biomedical Sciences
Ferris State University
Associate of Applied Science - Biomedical Sciences
Mid Michigan Community College
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