George Omojola
Sudbury,Ontario
Summary
Empathetic Tenant Support Worker with extensive experience providing emotional support and guidance to individuals facing mental health challenges. Skilled in effective communication and active listening, with a strong commitment to empowering others to overcome their obstacles and achieve stability. Dedicated to creating a supportive and inclusive environment that fosters personal growth and well-being.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Case Management Social Worker
Lookout Community Housing
01.2023 - Current
- Assisted clients in accessing housing and support services, ensuring minimal barriers to resources.
- Advocated for clients to secure housing, medical care, and social services tailored to individual needs.
- Developed and implemented individualized care plans to address basic needs and long-term goals.
- Provided crisis intervention and coordinated with local agencies for comprehensive support.
- Maintained 100% accuracy in documentation of client interactions, progress, and outcomes, ensuring compliance with organizational standards.
Peer Support Volunteer
Amazing Care Foundation
01.2021 - 12.2022
- Provided support to orphans.
- Assisted in meal preparation and distribution.
- Contributed to creating a safe and welcoming environment for clients by supporting day-to-day shelter operations.
- Participated in fundraising and awareness-raising activities.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Customer Service Representative
MTN Satellite Communications
08.2014 - 11.2020
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Increased efficiency and team productivity by promoting operational best practices.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Administrative Assistant
Colonny Spectrum Limited
03.2009 - 06.2014
- Maintained inventory of office supplies and placed orders.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Liaised between clients and vendors and maintained effective lines of communication.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
MBA - Business Administration And Management
University Canada West
Vancouver, BC01.2024
Associate of Science - Personal Support Worker (PSW)
Essor College
Montreal, QC01.2024
Bachelor of Science - Accounting And Finance
Ekiti State University
Ekiti, Nigeria07.2021
Skills
- Client Advocacy
- Case Management
- Strategic thinking
- Time Management
- Crisis Intervention
- Needs Assessment
- Referral Coordination
- Communication and Interpersonal skills
- Collaboration and Teamwork
- Cultural Competence
- Analytical and Problem-solving skills
- Needs Assessment
Certification
- First Aid & CPR/AED level C License.
- Food Safe OFA Level 1 Certification.
- Keyboard Typing Assessment Certification.
- Nonviolent Crisis Intervention Certification (NVCI).
- Naloxone Training.
- Workplace Hazardous Materials Information System Certification (WHMIS).
Languages
English
Native or Bilingual
Timeline
Case Management Social Worker
Lookout Community Housing
01.2023 - Current
Peer Support Volunteer
Amazing Care Foundation
01.2021 - 12.2022
Customer Service Representative
MTN Satellite Communications
08.2014 - 11.2020
Administrative Assistant
Colonny Spectrum Limited
03.2009 - 06.2014
MBA - Business Administration And Management
University Canada West
Associate of Science - Personal Support Worker (PSW)
Essor College
Bachelor of Science - Accounting And Finance
Ekiti State University
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