George Prescott
Pleasant Grove,UT
Summary
Successful supervisor with 2 years of experience overseeing the advancement of a multiple staff, managing policies and procedures, and monitoring staff performance. Experienced Lead who completed all assigned tasks accurately and efficiently, while maintaining a high level of efficiency and performance, and striving for perfection. Directing and training staff in documentation and reaching weekly goals. Able to communicate with team members at all levels, provide direction, and remain open to feedback.
Overview
5
5
years of professional experience
Work History
Lead Direct Support Professional
Utah State Developmental Center
American Fork, UT
03.2022 - 03.2024
- Approving Staff's Timesheets bi-weekly -Schedule/Approve time off for staff - Lead/Direct a team to be trained on individuals needs/goals to help them progress back to the community - Work with parents on scheduling appropriate family visits - Attend weekly meetings to help improve the area's/apartments - Work with Behavioral Specialists on behavior support plans to ensure the safety of staff working with individuals - Teach staff how to verbal de-escalate an individual going through a crises behavior - Help individuals become independent in daily task/duties to be prepared to go to the community/group home.
Sales Associate
Kirby Vacuum sales
Orem, UT
03.2021 - 03.2022
- Established personal connections with customers, exceeding customer service expectations
- Increased customer retention by [x]%
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Communicated with customer support for clarity on questions that were not answered in the online FAQs
- Built rapport with clients by providing quality customer service and problem solving
Driver
UPS
San Jose, CA
01.2020 - 03.2021
- Maintained excellent punctuality, customer service, and efficiency, receiving top ratings for 14 months
- Served an average of 800 customers per week with an average of 2 orders per customer
- Served an average of 5,600 deliveries per month while driving up to 800-1,000 miles per week
Laborer
Hingano Concrete
Sacramento, CA
01.2019 - 01.2020
- Prepare and pour foundations for structures.
- Mix cement and sand to create concrete, following specific measurements.
- Clean up work area by disposing of debris correctly when job is completed.
Education
Construction Management -
College Of San Mateo
Skills
- Time management
- Communication skills
- Supervising Experience
- Verbal De-escalator
- Team Lifting
- Documentation review
References
- Chris Bodmer (USDC Supervisor), 385-335-6879
- Ben Duseigneur (Kirby Manager), 808-365-9881
- Rachel Tafua (UPS Supervisor), 650-512-2462
Timeline
Lead Direct Support Professional
Utah State Developmental Center
03.2022 - 03.2024
Sales Associate
Kirby Vacuum sales
03.2021 - 03.2022
Driver
UPS
01.2020 - 03.2021
Laborer
Hingano Concrete
01.2019 - 01.2020
Construction Management -
College Of San Mateo
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