Results-driven Operations Supervisor with a diverse background in leading, developing, training, and managing teams. Seeking opportunities for future growth and continued professional development.
Overview
13
13
years of professional experience
Work History
Operations Supervisor
Ingram Micro
08.2022 - Current
Oversee daily operations to ensure optimal performance and efficiency, facilitating smooth workflows and timely task completion.
Manage and track the company's Key Performance Indicators (KPIs) to drive strategic improvements.
Ensure compliance with company policies, industry regulations, safety standards, operating processes, and customer commitments.
Lead training and development initiatives for team members to enhance skills within departmental processes.
Monitor quality, productivity, and safety goals, report findings to senior management for informed decision-making.
Improve team productivity through ongoing training, coaching, and mentoring of staff.
Manage labor and service hours to meet company cost and budget regulations.
Schedule and coordinate inbound deliveries to align with warehouse capacities.
Facilitate daily and weekly meetings to enhance team communication and collaboration.
Oversee facility technology, including RF systems, packing and shipping systems, forklift operations, and inventory management.
Oversee the entire shipping process, including order picking, packing, labeling, and loading of shipments.
Analyze and present key performance indicators to associates and management, driving business results.
Ensure compliance with ISO and OHS&E requirements, achieving zero nonconformities in internal and external audits.
Actively support and participate in 5S lean initiatives and Kaizen events to foster continuous improvement.
Responsible for tracking and documenting team performance, maintaining production paperwork and records, managing quality and individual productivity, and approving timecards.
Provide daily end of shift reporting to management.
Operations Supervisor
Likewize Corp.
11.2017 - 07.2022
Team Lead
Likewize Corp.
01.2016 - 11.2017
Warehouse Associate
Likewize Corp.
08.2011 - 01.2016
Education
Associate of Business Administration -
College of Lake County
Grayslake, IL
12-2026
High School Diploma -
Waukegan High School
Waukegan, IL
06.2011
Skills
Operations management
Performance monitoring
Task delegation
Staff supervision
10 years in the logistics industry
Bilingual fluent in English and Spanish
Advanced skills with Microsoft Outlook, Excel, Word, Database, and PowerPoint
Good root cause analysis and problem-solving skills
Demonstrated knowledge of receiving, processing, packing, inventory, quality, and or shipping
Ability to work in a fast-paced environment
Skilled in Workday, ADP, Kronos, and NOVA time
Staff training and development
Timeline
Operations Supervisor
Ingram Micro
08.2022 - Current
Operations Supervisor
Likewize Corp.
11.2017 - 07.2022
Team Lead
Likewize Corp.
01.2016 - 11.2017
Warehouse Associate
Likewize Corp.
08.2011 - 01.2016
High School Diploma -
Waukegan High School
Associate of Business Administration -
College of Lake County
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