George Roby
Rockford,IL
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Avation and Aquatics industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Facility Manager
Rockford Park District Aquatics Department
01.2023 - 2025
- Conducted routine inspections of facilities to maintain cleanliness and functionality standards.
- Monitored safety compliance, identifying hazards and implementing corrective measures promptly.
- Responded to building emergencies and managed repairs.
- Assisted customers with inquiries and resolved issues efficiently.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Head Lifeguard
Rockford Park District Aquatics Department
01.2022 - 01.2022
Lifeguard
Rockford Park District Aquatics Department
01.2021 - 01.2021
Education
Bachelor of Science - Aeronautical Science-Fixed Wing
Embry Riddle Aeronautical University
Prescott, AZ05-2027
High School Diploma -
Rockford Lutheran High School
Rockford, IL05-2023
Skills
- Leadership
- Orator
- Basic Life Support
- Customer service
- Problem resolution
- Computer proficiency
Certification
- FAA Instrument Pilot - Working Towards Commercial Around 250 Hours
- First Class Medical
Timeline
Facility Manager
Rockford Park District Aquatics Department
01.2023 - 2025
Head Lifeguard
Rockford Park District Aquatics Department
01.2022 - 01.2022
Lifeguard
Rockford Park District Aquatics Department
01.2021 - 01.2021
Bachelor of Science - Aeronautical Science-Fixed Wing
Embry Riddle Aeronautical University
High School Diploma -
Rockford Lutheran High School