George Sexton

• Facilitated returns, exchanges, and refunds through Lowe's point-of-sale system, ensuring customer satisfaction and streamlined transactions.
• Engaged with customers to enhance shopping experience, maintained sales floor organization, ensured inventory availability, and upheld store cleanliness.
• Resolved customer questions about orders, pricing, and store policies.
• Guided customers to product locations throughout Lowe's home improvement departments, improving product accessibility and customer service.

Manage store operations controlling inventory control, sales people close deals for salesman and merchandise product

• Managed family-owned retail store operations at PC Richardson, son.
• Conducted daily store operations, including opening and closing procedures and cash handling.
• Supervised cash handling, opening, and closing procedures for daily store routines.
• Directed staff schedules, task assignments, and floor coverage across busy shifts.
• Created weekly work schedules for store personnel.
• Trained employees on customer service, store policies, and point-of-sale use.
• Monitored store standards, safety practices, and cleanliness throughout retail operations.
• Maintained inventory counts, stock placement, and merchandise replenishment on sales floor.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Coordinated vendor orders, receiving, and backroom organization for steady product flow.
• Resolved customer concerns and supported positive service in local community store.
• Resolved customer complaints in a timely manner.
• Recruited, trained and supervised new employees.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.