George Toufas
Medford,MA
Summary
Detail-oriented and analytical business student with hands-on experience in financial services, data analysis, and client-facing roles. Proven ability to manage cross-functional projects, build responsive digital solutions, and collaborate with stakeholders to enhance user experience, and customer satisfaction. Passionate about finance, technology, and delivering strategic insights to drive business value.
Overview
3
3
years of professional experience
Work History
UI/UX Product Quality Intern
Thoughtcloud
Remote
11.2024 - 01.2025
- Conduct usability testing and collaborate cross-functionally to align design strategies with business goals
- Created wireframes and prototypes that improved the efficiency and consistency of user experience
- Ensured reliability and consistency across UI/UX elements by implementing QA protocols
Apprenticeship – Professional Learning Program
Amundi Asset Management
Boston, USA
08.2024 - 08.2024
- Worked closely with the SVP of Portfolio Consulting to understand sales, investment, and data functions
- Participated in financial modeling and research projects aimed at improving client outcomes
- Gained exposure to relationship management, investment strategy, and risk assessment in asset management
Bank Teller
Winter Hill Bank
Somerville, USA
03.2024 - 06.2024
- Provided high-quality service in fast-paced financial environments, consistently meeting client needs
- Ensured compliance with banking procedures and maintained detailed transaction records
- Recognized for precision and customer-first approach, contributing to improved client satisfaction
Lead Web Designer
City Of Medford
Medford, USA
09.2022 - 05.2023
- Partnered with the Mayor's Office to lead the redesign of the city's website, focusing on accessibility and user engagement
- Improved community engagement through better UX, leading to a 50% increase in viewership
- Managed content workflows using Finalsite CMS to optimize user communication and transparency
Web Developer Intern
Medford Public Schools
Medford, USA
09.2021 - 09.2022
- Maintained and enhanced digital interfaces for school communications, increasing student engagement by 30%
- Conducted research on user needs and implemented technical changes to improve platform performance
- Streamlined content delivery and technical troubleshooting, reducing support queries by 15%
Education
Bachelor of Science - Finance And Business Analytics
University of Massachusetts, Boston
Boston, MA05.2027
Skills
- Customer Service
- Relationship Management
- Stakeholder Engagement
- Data Analysis
- Financial Modeling
- Excel
- CSS
- JavaScript
- Finalsite CMS
- Problem-Solving
- Organization
- Prioritization
- Leadership
- Detail-Oriented
Timeline
UI/UX Product Quality Intern
Thoughtcloud
11.2024 - 01.2025
Apprenticeship – Professional Learning Program
Amundi Asset Management
08.2024 - 08.2024
Bank Teller
Winter Hill Bank
03.2024 - 06.2024
Lead Web Designer
City Of Medford
09.2022 - 05.2023
Web Developer Intern
Medford Public Schools
09.2021 - 09.2022
Bachelor of Science - Finance And Business Analytics
University of Massachusetts, Boston
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