George Armando Munoz
El Paso,USA
Summary
Demonstrated strong work ethic by quickly adapting to tasks and responsibilities. Cultivated positive relationships through effective communication and organization skills. Embraced challenges outside of comfort zone to enhance personal and professional growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Consumer Personal Banker
Bank of America - Alorica
El Paso, TX
06.2025 - Current
- Designed and implemented personalized banking strategies to enhance client satisfaction.
- Guided clients in navigating and understanding diverse product offerings and services.
- Guided junior staff to enhance their understanding of banking procedures and improve customer service.
- Administered customer accounts to maintain compliance with regulations and guarantee data accuracy.
- Achieved and maintained high performance metrics to support exceptional client satisfaction during tenure as personal banker.
Violinist
Mariachi Los Arrieros
El Paso, TX
08.2018 - Current
- Executed live entertainment by playing violin and singing, tailored to suit the preferences of different crowds at multiple venues in El Paso.
Language Interpreter
TransPerfect Connect
El Paso, TX
10.2023 - 06.2024
- Enabled real-time communication by providing simultaneous interpretation services.
- Assisted in translating statements into Spanish to improve comprehension. Supported note-taking initiatives for precise documentation of discussions. Facilitated communication among diverse teams.
Manager
Valentine's Bakery
El Paso, TX
01.2018 - 07.2023
- Directed and oversaw all operational aspects of food company management.
- Developed communication skills to engage effectively with diverse individuals.
Delivery Driver
Valentine's Bakery
El Paso, TX
02.2017 - 01.2018
- Delivered baked goods efficiently while adhering to strict timelines.
- Maintained vehicle cleanliness and compliance with safety regulations.
- Assisted in loading and unloading deliveries for optimal route efficiency.
- Communicated with customers to ensure satisfaction and resolve issues promptly.
Education
Bachelor of Arts - Music Performance
The University of Texas At El Paso
El Paso, TX05.2028
Diploma - undefined
Riverside High School
El Paso, TX06.2016
Skills
- Demonstrated fluency in English and Spanish, facilitating effective communication across diverse audiences
- Executed sales strategies to drive revenue growth and expand market presence
- Managed financial operations to ensure accuracy and compliance with regulations
- Spearheaded digital banking initiatives to enhance customer experience and streamline financial transactions
- Cultivated customer relationships through a decade of dedicated service experience
- Managed cash transactions and ensured accurate handling of funds
- Optimized scheduling and prioritization of tasks to enhance productivity
- Executed heavy lifting tasks to ensure efficient material handling and workflow
Certification
- Food Handler Certification
- Spanish
- October 2023 to Present
- Spanish- English interpreter
Fluent in English and Spanish
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Consumer Personal Banker
Bank of America - Alorica
06.2025 - Current
Language Interpreter
TransPerfect Connect
10.2023 - 06.2024
Violinist
Mariachi Los Arrieros
08.2018 - Current
Manager
Valentine's Bakery
01.2018 - 07.2023
Delivery Driver
Valentine's Bakery
02.2017 - 01.2018
Diploma - undefined
Riverside High School
Bachelor of Arts - Music Performance
The University of Texas At El Paso