George Butler
Provo,UT
Summary
Dynamic Dining Supervisor with a proven track record of delivering exceptional guest experiences and fostering a collaborative team environment. Renowned for outstanding communication skills and a passion for creating memorable dining experiences, while excelling in leading and motivating teams to achieve excellence in service and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Supervisor
Sundance Mountain Resort
05.2023 - Current
- Developed and implemented standards of operations to ensure efficient workflow of daily tasks.
- Created and maintained employee schedules, ensuring adequate staffing levels in all departments.
- Monitored staff performance, providing feedback and coaching employees on their job duties.
- Conducted regular team meetings to discuss goals, objectives, and strategies for success.
- Trained new hires on company policies, procedures, and processes.
- Brought in over $40,000 of revenue from setting up private dining events.
- Has set up and worked over 50 large, private party dining events.
On-Mountain Dining Supervisor
Sundance Mountain Resort
05.2022 - 05.2023
- Developed strategies for increasing customer satisfaction levels.
- Resolved customer complaints promptly and professionally.
- Inspected supplies, equipment, work areas and dining facilities for cleanliness and conformance to safety regulations.
- Managed staffing resources by ensuring appropriate coverage during peak hours of operations.
- Reviewed closing reports at end of shifts and corrected mistakes.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Helped manage summer theatre events at Sundance Mountain Resort. Also helped supervise two different on-property restaurants at this time, Bearclaw and The Lookout.
Door-to-Door Salesman
Aptive Environmental
05.2021 - 08.2021
- Lived in Nashville selling pest control for four months.
- Sold over $80,000 worth of pest control contracts.
- Placed in the top 5% of rookies on the Nashville team.
Education
Bachelor of Science - Communications
Utah Valley University
Orem, UT12-2024
Skills
- Positive work culture
- Forbes standards and quality assurance
- Conflict resolution and problem solving
- Outgoing and approachable
- Excellent communication skills
- High volume service management
- Event coordination and planning
- Staff training and mentorship
Certification
- Food Handlers Certification
- Food and Beverage Manager Certification
- Crowd Manager Certification
Timeline
Lead Supervisor
Sundance Mountain Resort
05.2023 - Current
On-Mountain Dining Supervisor
Sundance Mountain Resort
05.2022 - 05.2023
Door-to-Door Salesman
Aptive Environmental
05.2021 - 08.2021
- Food Handlers Certification
- Food and Beverage Manager Certification
- Crowd Manager Certification
Bachelor of Science - Communications
Utah Valley University
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