Sales professional with proven track record in fostering client relationships and driving revenue growth. Known for collaborative approach and commitment to achieving results, consistently adapting to evolving market demands. Strong in negotiation techniques and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
United Refrigeration
09.2023 - Current
Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
HVAC-R Service Technician
Maxair Mechanical
06.2022 - 09.2023
Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
Maintained up-to-date knowledge of industry advancements, staying informed on new technologies and best practices for servicing various types of equipment.
Demonstrated exceptional problem-solving abilities, often troubleshooting and repairing complex HVAC-R issues under challenging conditions.
Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
HVAC-R Service Technician
Lawson Air Conditioning & Plumbing
05.2020 - 06.2022
Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
Developed custom solutions to address unique client needs or site constraints while meeting budgetary requirements.
Education
Associate of Applied Science - HVAC/R
North Georgia Technical College
Clarkesville, GA
05-2022
High School Diploma -
Lumpkin County High School
Dahlonega, GA
05-2020
Skills
Sales process optimization
Objection handling
Sales strategy development
Partnership development
Budget development
Problem-solving
Attention to detail
Certification
OSHA 10 Certified
EPA 608 Certified
EPA 609 Certified
NATE Certified
Timeline
Inside Sales Representative
United Refrigeration
09.2023 - Current
HVAC-R Service Technician
Maxair Mechanical
06.2022 - 09.2023
HVAC-R Service Technician
Lawson Air Conditioning & Plumbing
05.2020 - 06.2022
Associate of Applied Science - HVAC/R
North Georgia Technical College
High School Diploma -
Lumpkin County High School
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