Summary
Overview
Work History
Education
Skills
Timeline
Generic

GEORGELYNN GRIFFIN

Pickens

Summary

Certified Pharmacy Technician with experience in pharmacy operations, healthcare support, insurance claims processing, and customer service. Skilled in pharmacy claims adjudication, insurance verification, provider outreach, HIPAA compliance, and problem resolution. Recognized for accuracy, attention to detail, and exceptional service in both retail and remote environments.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work History

Pharmacy Technician

C4 Technical Solutions
07.2024 - Current
  • Process pharmacy claims and verify patient, prescription, and insurance information for accuracy.
  • Contact provider offices to obtain clarifications and resolve claim-related issues.
  • Research and resolve claim rejections, coverage discrepancies, and prior authorization concerns.

Technical Support Tier II Representative

Intuit TurboTax
01.2024 - 04.2024
  • Provided customer support through phone, chat, and email.
  • Assisted customers with troubleshooting, account setup, and product navigation.
  • Educated clients on tax regulations and software features for effective usage.

Medical Customer Service Specialist

Teleperformance
Lexington
12.2022 - 01.2024
  • Resolved healthcare-related customer inquiries and claims issues.
  • Maintained accurate records while supporting high daily call volumes.
  • Provided accurate information regarding insurance coverage, billing and payment processing.

Certified Pharmacy Technician Part Time

CVS Pharmacy
Madison
08.2021 - 03.2022
  • Processed prescriptions and verified insurance information to ensure accurate and efficient pharmacy operations.
  • Conducted inventory audits and assisted patients with prescription inquiries to enhance service quality and support patient needs.
  • Trained new pharmacy technicians on standard operating procedures effectively.

Education

Medical Insurance Billing

Rasmussen University
08.2025 - 06.2026

Certified Pharmacy Technician - Pharmacy Technician

Allied Health
Flowood, MS
09.2020 - 09.2020

Skills

  • Strong verbal and written communication skills and interpersonal skills
  • Flexibility
  • Ability to adapt
  • Data entry
  • Customer Service
  • Microsoft Office Suite
  • Remote Work Experience

Timeline

Medical Insurance Billing

Rasmussen University
08.2025 - 06.2026

Pharmacy Technician

C4 Technical Solutions
07.2024 - Current

Technical Support Tier II Representative

Intuit TurboTax
01.2024 - 04.2024

Medical Customer Service Specialist

Teleperformance
12.2022 - 01.2024

Certified Pharmacy Technician Part Time

CVS Pharmacy
08.2021 - 03.2022

Certified Pharmacy Technician - Pharmacy Technician

Allied Health
09.2020 - 09.2020
GEORGELYNN GRIFFIN