Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

George "Mike" Lammers

Cheyenne,Wyoming

Summary

Responsible and motivated employee who enjoys working with people. Offers excellent communication skills as well computer data entry skills. Also excellent knowledge of Microsoft Office. Offers the ability to problem solve in a customer service setting as well as ability to handle challenging work. Excellent time management skills a plus.

Overview

4
4
years of professional experience

Work History

Customer Service

Albertsons
Cheyenne
08.2019 - 01.2024
  • Provided guidance on complex customer service matters.
  • Addressed customer service issues in a timely manner while demonstrating excellent customer service skills.
  • Managed customer service inquiries, complaints, escalations.
  • Answered incoming calls and provided customer service.
  • Resolved customer service issues quickly and effectively.
  • Delivered prompt, accurate, and excellent customer service.
  • Resolved customer service issues in a timely manner while providing excellent customer service at all times.
  • Operated cash registers and provided customer service.
  • Contributed ideas towards improving customer service standards.
  • Monitored product quality and customer service standards.
  • Issued money orders and Western Union transactions.
  • Sold tobacco products, always checking ID. for appropriate age.

Education

Bachelor of Science - Atmospheric Science

University of North Carolina At Asheville
Asheville, NC
05-1988

Master of Science - Secondary Education Concentration in Biology

Livingston University
Livingston, AL
12-1978

Bachelor of Science - Physical Science/Math/Computers

Livingston University
Livingston, AL
06-1974

Livingston High School
Livingston, AL
05-1971

Skills

  • Customer Service
  • Data Entry
  • Verbal Communication
  • Communication
  • Dependable and Responsible
  • Relationship Building
  • Remote Office Availability
  • Organization and Time Management

Affiliations

  • As a retired weather meteorologist, greatly enjoy daily weather events.
  • Photography
  • Cooking
  • Music
  • Hiking

Accomplishments

  • National Outstanding Service Award for leading the ASOS (Automated Surface Observation System) as instructor at the National Weather Service Training Center in Kansas City, MO. 1996
  • Special recognition for implementing and teaching a class entitled WellSpring in my church (2023-2024)
  • Received recognition for outstanding customer service actions from Albertsons Supermarket (2019 - 2023)

References

References available upon request.

Timeline

Customer Service

Albertsons
08.2019 - 01.2024

Bachelor of Science - Atmospheric Science

University of North Carolina At Asheville

Master of Science - Secondary Education Concentration in Biology

Livingston University

Bachelor of Science - Physical Science/Math/Computers

Livingston University

Livingston High School

Similar Profiles

CREATE PROFILE
George "Mike" Lammers