Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
GEORGE RENZE

GEORGE RENZE

Computer Science Student
Warren,MI

Summary

Enthusiastic student seeking internship opportunities in software engineering and other computer science roles. Passionate about applying critical thinking skills, attention to detail and problem-solving. Motivated to improve my software development knowledge and remain up to date on the latest developing trends within the industry.

Overview

21
21
years of professional experience
3
3
years of post-secondary education

Work History

Flex Delivery Driver

Hazel, Amazon.com, Inc
, MI
04.2017 - Current
  • Efficiently collect parcels and carefully load into personal vehicle
  • Accomplish a 100% on-time delivery rate within strict time constraints
  • Verify each delivery against shipping instructions
  • Demonstrate exceptional customer service by working with the Amazon Call
  • Center as well as the customers through phone and text to solve delivery issues to ensure customer satisfaction.

Warehouse Associate

Shelby Twp, Amazon.com, Inc
, MI
11.2019 - 05.2020
  • Operated and maintained functional PIT equipment
  • Championed safety practices by following all new safety protocols
  • Consistently exceeded daily picking targets
  • Assigned to problem-solving team to assist with verifying correct inventory numbers and picking items that required immediate shipment.

Business Co-Owner

Online Retailer, Michelle's, Emporium
Warren, MI
01.2017 - 11.2019
  • Execute sales on popular auction websites
  • Maintain physical inventory of available products using Microsoft Excel
  • Processed shipments and maintained organized stock shelves
  • Conduct market research periodically to ensure products are being sold at competitive prices
  • Create product listing and conduct online research of product information
  • Resolve customer problems by investigating issues, answering questions, and building rapport.

Store Manager

Walgreens
Warren, MI
10.2011 - 12.2016
  • Coached and trained team members on following rules and regulations
  • Allocated tasks to employees on a daily basis and monitored activity and task completion
  • Offered exceptional customer service to differentiate and promote the company brand
  • Unloaded trucks, stocked shelves, and carried merchandise out on the floor for customers
  • Demonstrated company core values as role model, with a focus on respect, honesty, integrity, diversity, inclusion, and safety of others.

Executive Assistant Manager

Walgreens
Warren, MI
05.2009 - 10.2011
  • Promoted to this position after flawless execution of company initiatives and excellent scores on the executive assistant manager training classes.
  • Ability to run the store efficiently in the absence of the store manager who was also a Community Leader. This lead to being transferred to a high-volume 24 hour urban store.
  • Appointed lead customer service specialist to handle any escalated complaints within the district while all store managers attended the Walgreens training seminars in Las Vegas, Nevada.
  • Assigned store was consistently number one in suggestive sell in the district.
  • Helped coordinate and execute the opening of new stores and closing of underperforming stores within the district.

Assistant Manager Trainee

Walgreens
Southfield, MI
01.2006 - 05.2009
  • Mentored team members on techniques necessary to complete job tasks.
  • Participated in daily shift exchanges to coordinate tasks and handle special needs.
  • Allocated tasks to employees on a daily basis and monitored activity and task completion.
  • Processed shipments and maintained organized stock shelves.
  • Managed accurate and adequate cash stock and inventory balances.
  • Was the first employee to win Employee of the Month when the program was implemented.

Service Clerk/Photo Lab Technician

Walgreens
Warren, MI
07.2001 - 01.2006
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Communicated information to customers about product quality, value and style.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.

Education

Bachelor of Science - Computer Science

Southern New Hampshire University
Manchester, NH
10.2020 - Current

Associate of Business Administration - Business Management

Macomb Community College
Warren, MI
01.2004 - 08.2008

High School Diploma -

Cousino High School
Warren, MI
09.1999 - 06.2003

Skills

Python

undefined

Timeline

Bachelor of Science - Computer Science

Southern New Hampshire University
10.2020 - Current

Warehouse Associate

Shelby Twp, Amazon.com, Inc
11.2019 - 05.2020

Flex Delivery Driver

Hazel, Amazon.com, Inc
04.2017 - Current

Business Co-Owner

Online Retailer, Michelle's, Emporium
01.2017 - 11.2019

Store Manager

Walgreens
10.2011 - 12.2016

Executive Assistant Manager

Walgreens
05.2009 - 10.2011

Assistant Manager Trainee

Walgreens
01.2006 - 05.2009

Associate of Business Administration - Business Management

Macomb Community College
01.2004 - 08.2008

Service Clerk/Photo Lab Technician

Walgreens
07.2001 - 01.2006

High School Diploma -

Cousino High School
09.1999 - 06.2003
GEORGE RENZEComputer Science Student