GEORGE RENZE
Computer Science Student
Warren,MI
Summary
Enthusiastic student seeking internship opportunities in software engineering and other computer science roles. Passionate about applying critical thinking skills, attention to detail and problem-solving. Motivated to improve my software development knowledge and remain up to date on the latest developing trends within the industry.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
Work History
Flex Delivery Driver
Hazel, Amazon.com, Inc
, MI
04.2017 - Current
- Efficiently collect parcels and carefully load into personal vehicle
- Accomplish a 100% on-time delivery rate within strict time constraints
- Verify each delivery against shipping instructions
- Demonstrate exceptional customer service by working with the Amazon Call
- Center as well as the customers through phone and text to solve delivery issues to ensure customer satisfaction.
Warehouse Associate
Shelby Twp, Amazon.com, Inc
, MI
11.2019 - 05.2020
- Operated and maintained functional PIT equipment
- Championed safety practices by following all new safety protocols
- Consistently exceeded daily picking targets
- Assigned to problem-solving team to assist with verifying correct inventory numbers and picking items that required immediate shipment.
Business Co-Owner
Online Retailer, Michelle's, Emporium
Warren, MI
01.2017 - 11.2019
- Execute sales on popular auction websites
- Maintain physical inventory of available products using Microsoft Excel
- Processed shipments and maintained organized stock shelves
- Conduct market research periodically to ensure products are being sold at competitive prices
- Create product listing and conduct online research of product information
- Resolve customer problems by investigating issues, answering questions, and building rapport.
Store Manager
Walgreens
Warren, MI
10.2011 - 12.2016
- Coached and trained team members on following rules and regulations
- Allocated tasks to employees on a daily basis and monitored activity and task completion
- Offered exceptional customer service to differentiate and promote the company brand
- Unloaded trucks, stocked shelves, and carried merchandise out on the floor for customers
- Demonstrated company core values as role model, with a focus on respect, honesty, integrity, diversity, inclusion, and safety of others.
Executive Assistant Manager
Walgreens
Warren, MI
05.2009 - 10.2011
- Promoted to this position after flawless execution of company initiatives and excellent scores on the executive assistant manager training classes.
- Ability to run the store efficiently in the absence of the store manager who was also a Community Leader. This lead to being transferred to a high-volume 24 hour urban store.
- Appointed lead customer service specialist to handle any escalated complaints within the district while all store managers attended the Walgreens training seminars in Las Vegas, Nevada.
- Assigned store was consistently number one in suggestive sell in the district.
- Helped coordinate and execute the opening of new stores and closing of underperforming stores within the district.
Assistant Manager Trainee
Walgreens
Southfield, MI
01.2006 - 05.2009
- Mentored team members on techniques necessary to complete job tasks.
- Participated in daily shift exchanges to coordinate tasks and handle special needs.
- Allocated tasks to employees on a daily basis and monitored activity and task completion.
- Processed shipments and maintained organized stock shelves.
- Managed accurate and adequate cash stock and inventory balances.
- Was the first employee to win Employee of the Month when the program was implemented.
Service Clerk/Photo Lab Technician
Walgreens
Warren, MI
07.2001 - 01.2006
- Offered exceptional customer service to differentiate and promote the company brand.
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
- Communicated information to customers about product quality, value and style.
- Recommended, selected and helped locate merchandise based on customer needs and desires.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Manchester, NH 10.2020 - Current
Associate of Business Administration - Business Management
Macomb Community College
Warren, MI 01.2004 - 08.2008
High School Diploma -
Cousino High School
Warren, MI 09.1999 - 06.2003
Skills
Python
C
Java
Agile
Kanban
MS Office
Visual Studio
Git
Eclipse
Quality Assurance
Problem-solving
Leadership
Customer Service
Timeline
Bachelor of Science - Computer Science
Southern New Hampshire University
10.2020 - Current
Warehouse Associate
Shelby Twp, Amazon.com, Inc
11.2019 - 05.2020
Flex Delivery Driver
Hazel, Amazon.com, Inc
04.2017 - Current
Business Co-Owner
Online Retailer, Michelle's, Emporium
01.2017 - 11.2019
Store Manager
Walgreens
10.2011 - 12.2016
Executive Assistant Manager
Walgreens
05.2009 - 10.2011
Assistant Manager Trainee
Walgreens
01.2006 - 05.2009
Associate of Business Administration - Business Management
Macomb Community College
01.2004 - 08.2008
Service Clerk/Photo Lab Technician
Walgreens
07.2001 - 01.2006
High School Diploma -
Cousino High School
09.1999 - 06.2003