Summary
Overview
Work History
Education
Skills
Timeline
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ELIZABETH JACCUZZO

Easton,PA

Summary

Dedicated delivery driver and personal shopper with a strong focus on customer satisfaction, achieving a 5.0 rating. Efficiently managed logistics and schedules as an independent contractor, ensuring timely and accurate deliveries. Excellent interpersonal and communication skills foster positive customer interactions and resolve inquiries effectively.

Overview

15
15
years of professional experience

Work History

Flex Delivery Driver

Amazon
Easton, PA
06.2025 - Current
  • Coordinated logistics as independent contractor, oversaw vehicle maintenance and schedule management, and solved problems to ensure on-time deliveries
  • Ensured timely and accurate deliveries while adhering to company policies and protocols regarding safe driving/delivering
  • Tracked and updated delivery status using company app, ensuring accurate delivery records and timely communication
  • Achieved and maintained a high-quality rating through consistent positive customer interactions
  • Resolved customer inquiries regarding delivery issues, providing effective solutions to enhance customer satisfaction
  • Enhanced individual customer satisfaction achieving a 5.0 rating
  • Proven ability to maintain high accuracy rate while adhering to strict time constraints
  • Tail oriented and efficient shopper managing high volume orders

Personal Shopper

Instacart
Easton, PA
05.2023 - Current
  • Improved customer satisfaction ratings by providing personalized service.
  • Addressed customer inquiries regarding delivery issues and implemented effective solutions to improve satisfaction
  • Maintained high accuracy rate under strict time constraints to enhance order fulfillment
  • Demonstrated attention to detail and efficiency in managing high volume orders to ensure timely delivery

Nurse Extender

Slidell Memorial Hospital
Slidell, LA
02.2015 - 06.2020
  • Meeting the needs of all types of patients
  • Recorded and documented all patient vital signs
  • Helped patients with daily and nightly personal care
  • Complied with safety guidelines, as well as policies and procedures
  • Assisted with transfers and hourly rounding

Police Dispatcher

Slidell Police Department
Slidell, LA
02.2018 - 04.2019
  • Ability to run a multi-line emergency dispatch system
  • Typing speed of 60 words per minute or more
  • Excellent attention to detail as well as quick decision-making skills
  • Proficient in basic computer programs, including Microsoft Office and Excel
  • Operated a variety of communications equipment including radio consoles, telephones, computer systems, and alarms

Retail Sales Associate

Kohl’s
Slidell, LA
01.2015 - 12.2016
  • Operated cash register and offered customers assistance with products and services
  • Provided courteous, friendly, fast, and efficient services
  • Supported inventory accuracy through accurate completion of all required points of sale and merchandise

Certified Nursing Assistant

Country Meadows
Bethlehem, PA
04.2011 - 12.2015
  • Assessed vitals and reported changes in patient behaviors to charge nurses, ensuring timely interventions
  • Mastered protocols for using stand-up and Hoyer lifts to provide safe and effective patient transfers
  • Assisted patients with daily living activities, enhancing comfort and promoting independence
  • Provided nursing care to assigned residents to achieve maximum level of care

Education

Nursing Assistant Certification -

Bethlehem Area VO-Technical School
Bethlehem, PA
01-2024

High School Diploma -

Lehigh Valley Charter High School
Bethlehem, PA
05-2006

Skills

  • Customer service
  • Customer satisfaction
  • Interpersonal skills
  • Communication skills
  • Cash handling
  • Retail experience

Timeline

Flex Delivery Driver

Amazon
06.2025 - Current

Personal Shopper

Instacart
05.2023 - Current

Police Dispatcher

Slidell Police Department
02.2018 - 04.2019

Nurse Extender

Slidell Memorial Hospital
02.2015 - 06.2020

Retail Sales Associate

Kohl’s
01.2015 - 12.2016

Certified Nursing Assistant

Country Meadows
04.2011 - 12.2015

Nursing Assistant Certification -

Bethlehem Area VO-Technical School

High School Diploma -

Lehigh Valley Charter High School
ELIZABETH JACCUZZO