ELIZABETH JACCUZZO
Easton,PA
Summary
Dedicated delivery driver and personal shopper with a strong focus on customer satisfaction, achieving a 5.0 rating. Efficiently managed logistics and schedules as an independent contractor, ensuring timely and accurate deliveries. Excellent interpersonal and communication skills foster positive customer interactions and resolve inquiries effectively.
Overview
15
15
years of professional experience
Work History
Flex Delivery Driver
Amazon
Easton, PA
06.2025 - Current
- Coordinated logistics as independent contractor, oversaw vehicle maintenance and schedule management, and solved problems to ensure on-time deliveries
- Ensured timely and accurate deliveries while adhering to company policies and protocols regarding safe driving/delivering
- Tracked and updated delivery status using company app, ensuring accurate delivery records and timely communication
- Achieved and maintained a high-quality rating through consistent positive customer interactions
- Resolved customer inquiries regarding delivery issues, providing effective solutions to enhance customer satisfaction
- Enhanced individual customer satisfaction achieving a 5.0 rating
- Proven ability to maintain high accuracy rate while adhering to strict time constraints
- Tail oriented and efficient shopper managing high volume orders
Personal Shopper
Instacart
Easton, PA
05.2023 - Current
- Improved customer satisfaction ratings by providing personalized service.
- Addressed customer inquiries regarding delivery issues and implemented effective solutions to improve satisfaction
- Maintained high accuracy rate under strict time constraints to enhance order fulfillment
- Demonstrated attention to detail and efficiency in managing high volume orders to ensure timely delivery
Nurse Extender
Slidell Memorial Hospital
Slidell, LA
02.2015 - 06.2020
- Meeting the needs of all types of patients
- Recorded and documented all patient vital signs
- Helped patients with daily and nightly personal care
- Complied with safety guidelines, as well as policies and procedures
- Assisted with transfers and hourly rounding
Police Dispatcher
Slidell Police Department
Slidell, LA
02.2018 - 04.2019
- Ability to run a multi-line emergency dispatch system
- Typing speed of 60 words per minute or more
- Excellent attention to detail as well as quick decision-making skills
- Proficient in basic computer programs, including Microsoft Office and Excel
- Operated a variety of communications equipment including radio consoles, telephones, computer systems, and alarms
Retail Sales Associate
Kohl’s
Slidell, LA
01.2015 - 12.2016
- Operated cash register and offered customers assistance with products and services
- Provided courteous, friendly, fast, and efficient services
- Supported inventory accuracy through accurate completion of all required points of sale and merchandise
Certified Nursing Assistant
Country Meadows
Bethlehem, PA
04.2011 - 12.2015
- Assessed vitals and reported changes in patient behaviors to charge nurses, ensuring timely interventions
- Mastered protocols for using stand-up and Hoyer lifts to provide safe and effective patient transfers
- Assisted patients with daily living activities, enhancing comfort and promoting independence
- Provided nursing care to assigned residents to achieve maximum level of care
Education
Nursing Assistant Certification -
Bethlehem Area VO-Technical School
Bethlehem, PA01-2024
High School Diploma -
Lehigh Valley Charter High School
Bethlehem, PA05-2006
Skills
- Customer service
- Customer satisfaction
- Interpersonal skills
- Communication skills
- Cash handling
- Retail experience
Timeline
Flex Delivery Driver
Amazon
06.2025 - Current
Personal Shopper
Instacart
05.2023 - Current
Police Dispatcher
Slidell Police Department
02.2018 - 04.2019
Nurse Extender
Slidell Memorial Hospital
02.2015 - 06.2020
Retail Sales Associate
Kohl’s
01.2015 - 12.2016
Certified Nursing Assistant
Country Meadows
04.2011 - 12.2015
Nursing Assistant Certification -
Bethlehem Area VO-Technical School
High School Diploma -
Lehigh Valley Charter High School