George Todd Richie
Phoenix,AZ
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
34
34
years of professional experience
Work History
Server
Cheesecake Factory Inc
Scottsdale, Arizona
09.2024 - Current
- Guided guests in selecting menu items while accommodating dietary restrictions, ensuring a personalized dining experience.
- Delivered outstanding customer service in high-pressure dining environment, enhancing guest satisfaction.
- Managed POS terminals to efficiently process orders, split bills, and calculate totals, streamlining payment transactions.
Senior Sales Manager
Arizona Energy Products and Rain Gutters
Phoenix, Arizona
09.1992 - Current
- Directed all phases of the sales process, from lead generation to closing deals.
- Presented tailored product demonstrations that addressed client needs and highlighted value propositions.
- Built and maintained strong customer relationships, resulting in increased satisfaction and loyalty.
- Monitored industry trends, competition, and regulatory changes to inform strategic sales initiatives.
Server/Bartender/Manager
Outback Steakhouse
Scottsdale, Arizona
09.2011 - 05.2017
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Took orders and delivered food and beverages promptly to guests.
Server, Wine Captain
Princess Resort Hotel/La Hacienda
Scottsdale, Arizona
09.1992 - 05.1995
- Trained staff on wine service techniques and product knowledge, enhancing overall service quality.
- Advised customers on personalized purchasing decisions, improving customer satisfaction and experience.
- Presented flaming coffee drinks tableside, creating memorable moments for guests.
- Carved pig for guests at tableside, enhancing dining experience.
Education
High School Diploma -
Thomas Jefferson High School
Denver, CO05-1979
Business Economics
Western State College
Gunnison, COBusiness Economics
Colorado State University
Fort Collins, COSkills
- Guest engagement
- Customer service excellence
- Training staff
- Effective communication
- Adaptability
- Strong work ethic
Affiliations
- Health Coach, Competitive Ultra Trail Runner, Golfer,
Timeline
Server
Cheesecake Factory Inc
09.2024 - Current
Server/Bartender/Manager
Outback Steakhouse
09.2011 - 05.2017
Senior Sales Manager
Arizona Energy Products and Rain Gutters
09.1992 - Current
Server, Wine Captain
Princess Resort Hotel/La Hacienda
09.1992 - 05.1995
High School Diploma -
Thomas Jefferson High School
Business Economics
Western State College
Business Economics
Colorado State University